INTERN
Shadene Womack
PROFILE
With over nine years of experience in homeless services, I have provided a full spectrum of case management and advocacy for victims of domestic violence and their families, facilitating access to emergency shelter, transitional housing, and supportive resources. My outreach initiatives have included collaborating with local agencies, organizing community workshops, and developing strategic partnerships to improve service delivery. In addition, I have successfully managed grant funds—such as PHLA, HOME-ARPA, CDBG, and local solutions funding—by preparing detailed reports, ensuring compliance with funding requirements, and coordinating with stakeholders through the San Gabriel Valley Council of Governments. EXPERIENCE
OUTREACH AND HOUSING NAVIGATION COORDINATOR, CITY OF MONTEREY PARK, MONTEREY PARK, CA — JUNE 2021- PRESENT
Coordinated with agencies and law enforcement to assist the unhoused population and respond to requests while conducting outreach. Identified and investigated homeless situations, connected individuals to available resources, and maintained a current resource database for services and referrals. Kept accurate Homeless Management Information System (HMIS) records for field services. Built and maintained professional relationships with local government offices and City and County departments. Represented the City of Monterey Park and the Monterey Park Police Department at community meetings and advocated for clients at CES and Case Conferencing meetings. HOMELESS ENGAGEMENT TEAM, LOS ANGELES HOMELESS SERVICES AUTHORITY, LOS ANGELES, CA — OCT 2019 - MAY 2021
Collaborate with senior team members to support homeless individuals in response to requests received and during outreach activities. Work to identify and investigate homeless situations in response to requests received. Provide linkages to resources available for the homeless population. Maintain a comprehensive up-to-date resource base for homeless services and referrals. Maintain the HET database designed to track client information, service requested, and provided. Work with Senior HET staff to plan the daily transportation schedule. Maintain professional relationships with local government offices and City and County Departments. Represent LAHSA at community meetings and conduct presentations with selected groups. Review Request for Services to identify necessary follow-up areas. Perform other duties as assigned. PROGRAM AIDE, SOUTHERN CALIFORNIA ALCOHOL AND DRUG PROGRAMS, INC., DOWNEY, CA — FEB 2017 - JUNE 2020
250 N COLLEGE PARK DR APT. R12 UPLAND CA 91786 UNITED STATES 909-***-**** Answer crisis hotline calls, provide resources, and emotional support to callers and clients. Able to conduct full assessments and intake screenings for potential new clients. Comfortable presenting at community events to educate and raise awareness about domestic violence. Work in an emergency, high-crisis environment, offering advocacy, one-on-one counseling, and building rapport with clients. Provide trauma- informed care services to empower clients. Led growth groups for clients on topics such as self-care, house meetings, meditation, and intimate partner violence. Perform clerical duties, document all activities, and maintain program records and files. Handle administrative paperwork. Assist in creating a curriculum on intimate partner violence, warning signs, healthy versus unhealthy relationships, and the importance of Sexual Consent.
EDUCATION
GRAND CANYON UNIVERSITY — MASTER’S DEGREE IN SOCIAL WORK, PRESENT CALIFORNIA STATE UNIVERSITY, LOS ANGELES - BACHELOR’S DEGREE IN LIBERAL STUDIES - 2018
RIO HONDO COLLEGE - ASSOCIATE’S DEGREE IN SOCIAL BEHAVIOR AND SELF DEVELOPMENT 2015
SKILLS
Building relationships with community members, city council, clients and community alliances. Practiving cultural humility in community work. Collaborating with other agencies. Case mangement. Resource navigation. Problem-solving. Assessment and case conceptualization. Active listening and communication. Cultural humility and client collaboration. Group facilitation. Implementing trauma-informed caer. Teaching mindeffulness techinques. Self-care and burnout prevenion. Confidentiality and informed consent pratctices. Interdisciplinary collaboration and care-coordination.