Administrative & Product Support Specialist

Megha Avhad

+919********* *********@*****.*** LinkedIn

Professional Summary

Highly organized Administrative Executive with hands-on experience in CRM systems, office operations, scheduling, and documentation. Skilled in managing customer inquiries, maintaining accurate data records, and improving administrative workflows using CRM tools. Strong multitasker with excellent communication and coordination abilities. Skills

Project Planning & Scheduling, Budgeting & Cost Management, Risk Management, Notion, Google Workspace, MS Office Suite, CRM, UI & UX Design,JIRA, Figma, Canva, Excel, Power BI, SQL Work Experience

Product Manager Intern

Jupiter Green Enterprises LLP, Nashik Mar 2025 - Aug 2025

● Identify potential countries/markets for the export product.

● Analyze trade data, competitor products, and customer needs in international markets.

● Ensure product meets international regulatory standards.

● Work with legal and logistics teams to prepare correct export documentation.

● Work with international distributors or B2B buyers.

● Support sales teams with product presentations, catalogues, and technical sheets.

● Analyze sales performance and suggest product improvements or replacements.

● Collect feedback from international clients/distributors. Client Advisor

Amplifon India Pvt Ltd, Nashik & Delhi Nov 2019 - May 2025

● Improved customer retention by 25% and enhanced user satisfaction through data-driven support strategies.

● Collaborated with cross-functional teams to address product-related queries and led customer insights initiatives also provided customer support by addressing queries, resolving issues, and maintaining service quality.

● Managed day-to-day office operations including scheduling, documentation, and communication across departments.

● Prepared daily/weekly/monthly reports, spreadsheets, and presentations for management.

● Managed incoming calls, emails, and inquiries professionally and resolved issues promptly.

● Created and maintained administrative documents including invoices, letters, purchase orders, and MIS reports.

● Monitored petty cash transactions and prepared monthly expense summaries. Back Office Executive - Sales

Tarle Construction Equipments Pvt Ltd, Nashik Mar 2019 - Oct 2019

● Automated order tracking, reducing processing time by 30% and ensuring accurate sales data management.

● Resolved inventory, pricing, and customer service issues in collaboration with various departments.

● Created and maintained administrative documents including invoices, letters, purchase orders, and MIS reports.

● Assisted with basic accounting tasks such as billing, preparing quotations, and expense tracking.

● Provided customer support by addressing queries, resolving issues, and maintaining service quality. Office Coordinator

Vijay Web Solutions, Nashik Jan 2018 - Feb 2019

● Managed daily operations, scheduling meetings, coordinating travel, and maintaining records.

● Organized events and enhanced team productivity through administrative support. Education

Master of Business Administration (MBA) Jan 2024 - Present D Y Patil University, Mumbai

Bachelor of Engineering (B.E) Jan 2015 - Jan 2017

Brahma Valley College Of Engineering & Research Institute, Nashik Diploma Jan 2012 - Jan 2014

NIT Late Annasaheb Patil Polytechnic, Nashik

Secondary (X) Jan 2011 - Jan 2011

Modern Education Society, Nashik

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