Innovative Leader and Program Architect

TAKARA SANDERS

Leader and Innovator

Takara Sanders 139 Pine Village Dr. Granville, OH 43023 614-***-**** ******.*******.**@*****.*** KEY SKILLS

● Staff Support/Supervision

● Coaching/Mentoring

● Communication/Customer Service

● Troubleshooting

● Project Management

Professional Experience

Ohio Domestic Violence Network• Columbus OH • 2022-Current Housing Director

Oversaw development and implementation of two Rapid Rehousing (RRH) programs in compliance with HEARTH Act, BoS CoC, and federal/state grant standards. Managed participant transitions, subrecipient contracts, SOPs, and outcome monitoring. Supervised case manager and led training for staff and partners. Ensured data compliance with VAWA via Empower DB. Collaborated with fiscal teams to manage grant funds and supported subrecipients with landlord engagement and Coordinated Entry workflows. Facilitated monthly touchbases with partners across the state of Ohio; managed 16 contract partners and 20 MOU partners. Columbus Metropolitan Housing Authority • Columbus OH • 2016-2022 HCV Housing Assistance Supervisor/HCV Applications Supervisor/Community Relations Supervisor

Contributed to the production and implantation of the company processing system (SCYPHUS), slashed HCV- team expired reports by 100% by implementing new processes; created a professional yet personable environment with both staff and client base, resulting in seamless communication; conduct individual and group coaching sessions to encourage progress with goals; strategically assign projects based upon member strengths and goals; complete and review reports with QC and compliance team to be proactive with solving and correcting any deficiencies, provide innovative ideas to maintain compliance while reducing “man-hours” on particular projects; conduct meetings with landlords and stakeholders to provide housing for clients; train new and intermediate staff on processes and procedures and implement best practices to reduce errors, maximize efficiency and provide legendary customer service; update daily documentation in PHAMS and SCYPHUS systems; monitor day to day responsibilities to ensure goals and expectations are met; create progress reports, weekly/monthly reports; resolve landlord/tenant inquiries and conflicts, occasionally conduct Housing Advisor II duties (when necessary) including, but not limited to, annual recertification/interim/MIP /intake appointments; processing; case load management; issue vouchers and create HAPS; review, approve/reject and process RTA packets within Intake Department; handle 300+ calls per month large; navigate 100+ emailed per day.

Columbus Metropolitan Housing Authority • Columbus, OH • 2011-2016 Housing Advisor II

Interview, investigate, and verify eligibility, income, assets, deductions, and household composition of clients in order to process housing assistance subsidies to clients and owners in accordance with HUD and CMHA regulations and policies; advise clients and owners of housing assistance regulations policies and procedures; answer and efficiently return calls and inquiries; maintain detailed call logs; sustain professional relationships with tenants and landlords/property managers; maintain case confidentiality; properly file documentation; consistently maintained metrics below monthly expectations.

Alvis House Family Reentry Program and Children of Incarcerated Parents Columbus, OH • 2008-2011

Case Manager

Facilitate HIRE, ACT and Strengthening Families curriculums at various Ohio penal facilities; create additions of the Re-Equip terminology to HIRE and ACT curriculum; case management within the institutions and within the community (home visits); facilitate community groups; conduct recruitment sessions; attend ODRC training and maintain ODRC monthly submission requirements; create relevant activities for families during group meetings; basic childcare; provide referrals to community resources; create purchase orders, expense reports, and process financial requests.

Education

Bachelor of Arts in Criminal Justice

Ohio Dominican University

Columbus, OH, 2005

Certification: Forensic Science

Professional Career Development Institute, 2006

Certification: Interior Decorator

Penn Foster, 2007

Certification: Mental Health First Aid

National Council for Mental Wellbeing, 2023

Board Member

Balance of State Coordination of Care (BoSCoC) 2023-current Presenter

COHHIO Housing Conference

2025

Additional Skills

Proficient in Microsoft Office: Excel • Word • Powerpoint • Outlook • Published Author

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