Remote Administrative & Data Entry Specialist

Victoria Atasie

304-***-**** ********@*****.*** LinkedIn Seattle, WA (Open to Remote/Relocate)

PROFESSIONAL SUMMARY

Reliable and detail-oriented Customer Service & Order Entry Specialist with hands-on experience supporting high-volume operations in fully remote environments. Skilled in responding to customer inquiries, accurately entering and tracking orders, maintaining organized digital records, and coordinating across internal teams. Known for strong data accuracy, clear communication, and the ability to work independently while meeting deadlines. Ready to contribute immediately in a remote customer service and order support role.

TECHNICAL SKILLS

• Customer Service (Phone, Email, Online Platforms) • Confidential Data Handling

• Record Management & Documentation • Customer & Vendor Communication • Issue Resolution & Escalation

• Microsoft Office & Google Workspace • Spreadsheet & Order Tracking • Remote Administrative Support

• Time Management & Multitasking • Order Entry & Data Accuracy PROFESSIONAL EXPERIENCE

Operations & Order Support Specialist

Radicle Health (Healthcare & Software Solutions) Remote Jan 2024 – Dec 2024

● Responded to internal and external inquiries via email and messaging platforms, providing accurate information and timely follow-up.

● Entered, updated, and verified high-volume operational and service request data across multiple internal systems with strong attention to detail.

● Tracked request and order status, ensuring timely processing and escalation of issues when needed.

● Maintained well-organized digital records, documentation, and trackers to support leadership and operations teams.

● Performed routine data quality checks to ensure accuracy of pricing, scheduling, and service details.

● Handled confidential operational and personnel data in compliance with company policies. Customer Support & Administrative Intern

CTE, Tech & Government Services Atlanta, GA Aug 2022 – Dec 2022

● Supported customer-facing project teams by entering and maintaining service and performance data.

● Assisted with responding to client inquiries and coordinating updates between internal teams.

● Verified documentation accuracy and ensured records were audit-ready.

● Prepared basic reports and summaries used by management for project tracking. Accelerate Program – Operations & Customer Support Training IBM - Remote June 2021– Aug 2021

● Completed structured training in professional communication, data handling, and documentation standards.

● Supported simulated customer service and reporting workflows in a remote corporate environment. EDUCATION

Master’s in Data Science (In Progress)

University of The Cumberlands Aug 2024 – Present

Bachelor’s Degree in Business Management & Marketing Concord University

Minor: Psychology

TOOLS & SYSTEMS

Microsoft Office (Excel, Word, Outlook) • Google Workspace (Docs, Sheets, Gmail) • CRM / ATS / Order Systems: Workday, Greenhouse, Lever • Task & Tracking Tools: Trello • Reporting & Data Tools: Power BI, SQL (Basic) CERTIFICATIONS & HONORS

IBM Marketing & Communications Certification

Dean’s List Honor Student

AVAILABILITY

AVAILABILITY Immediately available Open to Remote Customer Service & Order Entry roles

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