Office Administrator with Strong Tech Skills

Michelle Fisher Office admistrator Contact Mysecuritycost.com 733 W Pine St Frankston, Tx 75763 903-***-**** ********.********.**@*****.*** • 20 plus years hands on experience in office admin, data entry, customer service and care, multiple computers and programs at one time, working in a fast-paced environment. • Knowledge of latest technologies, with google, docs, slides, OneDrive, Gmail, outlook, chrome etc. • Excellent written and communication skills • Passion to learn anything new. You will see from my enclosed resume I meet some or all of these qualifications. I would like an opportunity to discuss working with your company. I can be scheduled for an interview through phone call at 903-***-**** or by email. . The best time to reach me is between 10am and 3pm by phone and at any time through email, and I will respond as promptly as possible. Thank you for taking the time to review my resume, I look forward to speaking with you. Sincerely, Michelle Fisher

MICHELLE FISHER 733 W Pine St. Frankston, Tx 75763 · 903-***-**** ********.********.**@*****.*** I'm looking to find a job keep me closer to home, I have enjoyed a long fulfilling life of hard word and a variety of careers. My body tries to fight against me in doing hard jobs in construction and remodel with our company anymore. I refuse to give up and give in, I still get up and go daily even on bad days I still go. Im at point of wanting something that will be closer to home and have open ability to rest body when needed and not strain physically. Want to work and live life to fullest I can. EXPERIENCE SEPTEMBER 2021 – August 2023 INSURANCE RESOLUTIONS SPECIALIST, BURNETTE STAFFING COMPANIES FOR CAPGEMINI OUTSOURCE CENTER FOR CVS CAREMARK SPECIALTY PHARMACY IR department working with insurance resolutions that would range anywhere from major medical to ADAP task, working the task top to bottom trying to get a resolution for it in order to get medication out to the patient as soon as possible. This includes requesting prior authorization’s, new prescriptions, calling the doctor office, insurance and patient to resolve the issue preventing the medication from being filled. I also worked solely for the Reauth-PA50 department working solely on prior authorization submittal, retrieval and finalization of the prior authorization. I also worked in the outbound voice call department handling task that required more information in order to be closed out whether it be a phone call to dr, patient or insurance or a fax for a prior authorization or new prescription. Programs and computer tech used here are Microsoft office, word, excel, PowerPoint, outlook mail, teams chat, skype for business, HBS medical software, Sparcs and SPRX patient information and task software. Change health care, Pronet pharmacy, and the The Source software. JULY 2015 – CURRENT BUSINESS OWNER, FISHER FENCING AND CONSTRUCTION Incoming calls, email and text answered for current or existing customers P. O’s, setting up appointment s for new customer inquiry bids, requesting supply quotes and placing orders for new P.O.’s, return of unused supply for invoice credits. Filing all business receipts in proper category, keeping up with employee payroll. Weekly scheduling for new projects and employees. Preparing and mailing invoice and receipts. EDUCATION APRIL 2012 ASBA GENERAL STUDIES, CTU I held a 4.0 GPA and staying on president's list until graduation. I chose general studies to have a more broad range of study for business aspects. DECEMBER 1995 Early Graduate; Senior 1997 fixed graduate year HIGHSCOOL DIPLOMA, CUSHING ISD

SKILLS • Technologically inclined • High strengths in business information and scored very high in analytics • Well equipped to handle a wide range of challenges in daily business life ACTIVITIES • Work above and beyond goal at hand • Very self-proficient and motivated in finding a way to make it work no matter the issue I have a passion in life to help others and do for others that have been taken advantage of or otherwise do not realize they have been wronged and help set the table straight for them. I have strong beliefs that if you do right by others you will get the same in return and you are only as good as your word. I am one of those that doesn’t easily give up, I try to figure out a way to resolve whatever the issue is with any means necessary. I tend to go above and beyond in all aspects of my work. I uphold the law and believe in doing employees and employers right by being fair and true to them, I pull no strings when it comes to treating employees with respect and upholding employment legalities.