Kellie Long
716-***-**** ************@*****.*** Kenmore, NY 14217
PROFESSIONAL SUMMARY
Conscientious professional skilled at managing enrollment processes, ensuring accuracy, and maintaining organized records. Efficient in handling student inquiries, data entry, and coordinating with team members to streamline administrative tasks for seamless enrollment operations. EXPERIENCE
Enrollment Assistant Admissions and Financial Aid
Trocaire College, February 2022 - May 2025
● Guided students on programs, financial aid, TAP, and FAFSA
● Delivered front-desk and communication support
● Managed document uploads and data entry in CAMS
● Scheduled appointments and maintained scholarship info
● Handled inquiries on deadlines and tuition with professionalism
● Supported enrollment with strong communication and interpersonal skills Program Manager
Le3-Inc Locally Enrich Educational Experiences, February 2019 - March 2020
● Engaged with Pre-K–8th grade students in after-school programs
● Recruited, trained, and onboarded staff
● Managed schedules and delegated tasks
● Assessed program effectiveness and identified improvements
● Mentored and coached team members to meet goals
Senior Court Office Assistant
Unified Court System, June 2018 - January 2019
● Assisted with eviction cases and recorded proceedings
● Entered case data and scanned documents
● Communicated with legal professionals and provided high-volume customer service
● Monitored and recorded court proceedings; ensured accurate data entry EDUCATION
BS Human Resource Management
Medaille College, Buffalo, NY
AAS Office Management
Erie Community College, Buffalo, NY
Certificate Office Assistant
Erie Community College, Buffalo, NY