Remote Customer Support Specialist

Terrance Bates

Professional summary

Reliable and customer-focused professional with experience supporting customers in fast-paced environments. Strong communication skills, detail-oriented, and comfortable working independently from home. Proven ability to handle customer inquiries professionally, multitask efficiently, and provide clear, helpful solutions through phone, chat, and email.

Core Skills

• Customer Service & Support

• Virtual Communication (Phone, Chat, Email)

• Problem Solving & Conflict Resolution

• Data Entry & Accuracy

• Time Management & Self-Motivation

• Professional Communication

• Multitasking & Organization

• Basic Computer & POS Systems

Work Experience

Walmart — Online Grocery Shopper

Associate

• Assisted customers by accurately fulfilling online orders

• Maintained clear communication with customers and team members

• Worked efficiently under time-sensitive conditions

• Demonstrated attention to detail and order accuracy

• Provided friendly and professional customer service

• Followed company guidelines and procedures consistently

Remote Work Strengths

• Comfortable working independently with minimal supervision

• Reliable internet access and quiet work environment

• Strong written and verbal communication skills

• Punctual, dependable, and deadline-oriented

• Quick learner with new systems and software

Why I’m a Strong Fit

I bring professionalism, reliability, and excellent communication to every customer interaction. I take pride in resolving issues efficiently while maintaining a positive experience. I am motivated, dependable, and ready to contribute to a remote team immediately.

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