Operations Leader with Retail & QC Experience

Rebecca Fernandez

San Antonio, TX *****

210-***-**** ️ ************@*****.***

Willing to relocate: San Antonio, Converse, or Selma, TX

Authorized to work in the US

Professional Summary

Dedicated and experienced professional with a strong background in retail management, warehousing, quality control, and supply chain operations. Proven ability to lead teams, manage inventory, and ensure operational efficiency in fast-paced environments. Detail-oriented and adaptable, with hands-on experience in both customer-facing and production roles. Eager to bring a strong work ethic and leadership skills to a growth-oriented company.

Core Skills

●Retail Management & Customer Service

●Inventory & Cash Control

●Quality Control & Final Inspection

●Shipping, Receiving & Order Fulfillment

●Supply Chain Operations

●POS Systems & Data Entry

●Staff Supervision & Training

●Safety & Compliance Standards

●Bilingual: English

Work Experience

Store Manager

Cleaning Ideas / Sanivac Davis Inc. – San Antonio, TX

Oct 2024 – Apr 2025

●Oversaw all aspects of store operations including sales, customer service, inventory, and employee management

●Completed POS transactions, managed cash flow, and ensured accurate end-of-day reports

●Trained and supervised staff, provided feedback, and maintained high morale

●Negotiated with vendors and maintained strong supplier relationships

●Improved customer satisfaction through personalized service and efficient store layout

Quality Control Technician

Nolato GW, Inc. – San Antonio, TX

Apr 2024 – May 2024

●Performed detailed quality checks on materials and final products

●Ensured compliance with industry standards and maintained testing equipment

●Audited processes to uphold manufacturing quality and consistency

Supply Chain Associate

Navistar International Assembly Plant – San Antonio, TX

Jan 2023 – Oct 2023

●Pulled, stocked, and transferred parts using kitting sheets

●Maintained a clean work environment and verified part accuracy

●Assisted in ensuring parts were correctly staged for production

Credit Card Processor / Shipping & Receiving / Final Inspection / Roamer

Fidelity Information Services – San Antonio, TX

Jun 2019 – Feb 2022

●Conducted final product inspections and quality control

●Managed shipping/receiving, order picking, and packing

●Operated and maintained machinery per SOPs

●Trained new employees and tracked inventory accurately

Cash Teller

Brink's Incorporated – San Antonio, TX

Feb 2016 – Nov 2018

●Verified and reconciled cash transactions

●Maintained daily inventory records and performed accurate data entry

Store Manager

Cleaning Ideas – San Antonio, TX

Mar 2012 – Jan 2016

●Managed day-to-day retail operations

●Controlled inventory, sales, and cash handling

●Ensured excellent customer service and staff performance

Education

Certified Medical Office Specialist

Career Point College – San Antonio, TX

Jan 2004 – Feb 2005

GED

Fox Technical High School – San Antonio, TX

Aug 1991 – Aug 1994

MedCerts – online Training Program

Aug 2025 –

Certification & Licenses

●Non-CDL Class C Driver’s License – Valid in Texas

References:

●Jesse Villaneva (Supervisor) 210-***-****

●Miranda Moreno (Co-worker) 210-***-****

Contact this candidate