Versatile Warehouse & Customer Service Professional

Brandon Dorsch

San Francisco, CA. *****

Phone: 916-***-****

Email: ********@*****.***

My goal is to work with a passionate and knowledgeable team that remains current with ever evolving industries.

QUALIFICATIONS

I work well with others and I am very personable. I possess a good work ethic and am always willing to work hard, putting forth my full effort. I work well in a team, as well as individually. I am confident in my knowledge and skill set, yet motivated and hungry for continuous education.

EDUCATION

Jesuit High School, Sacramento, CA. 95608

CSUS, Sacramento, CA. 95819 (Gen. Ed.)

SCC, Sacramento, CA. 95822 (Gen. Ed. & Bus.)

San Francisco Institute of Esthetics and Cosmetology

Paul Mitchell Partner School, San Francisco, CA. 94103

(Graduated August 2004)

Brandon Dorsch

EMPLOYMENT

Ship Lead/Warehouse Associate

Good Eggs,Inc. 2000 Maritime St. Oakland, CA (March 2021-Sept. 2023)

While at Good Eggs I was responsible for picking and scanning items, while overseeing freshness and quality of produce and food items. As a lead, I was responsible for technical support and adjusting inventory when needed. Overseeing time-management and productivity was also important to get packages out on time.

Barber/Stylist

Shortcut –In Home Haircuts, Greater San Francisco Area, CA (Sept. 2020-Present)

With Shortcut, I make house calls to clients’ homes to provide excellent haircuts and outstanding customer service. I’m an independent contractor; which means I have to create, organize, and maintain my schedule daily. It’s very fulfilling because it allows me to utilize my technical skills and my customer service skills to make the clients feel comfortable letting me into their homes.

Warehouse Associate

SMX Cargo, 585 N McDonnell Rd. San Francisco, CA (March 2019-June 2020)

At SMX I was working in a warehouse doing a number of things from sorting packages, loading and unloading trucks/trailers, scanning packages, etc. while maintaining deadlines throughout the shift. Multi-tasking and time management were crucial skills needed to keep the warehouse running smooth.

Barber/Stylist

Great Clips, 1770 Fulton St. San Francisco, CA (July 2018-Dec. 2018)

While working at Great Clips I focused on customer service and made sure I represented the brand as best as I could to be an ambassador for the company by upselling services and recommending products that would be beneficial to our guests.

Barber/Stylist

18/8 Fine Men’s Salon, 3340 Lakeshore Ave. Oakland, CA (March 2017-June 2018)

While at 18/8, I mainly did men’s haircuts with the occasional color services and eyebrow wax

Barber

J.P. Kempt, 351 Divisadero St. San Francisco, CA (Feb. 2015-Aug. 2017)

At J.P. Kempt, I really worked on time management while still producing great haircuts. Barber

Attention To Detail, 2180B Sutter St. San Francisco, CA. (April 2012-December 2014)

While at Attention To Detail, I learned how to manage my own schedule, as it was my first time working without a receptionist. I was also able to really hone my barber and straight razor skills while working with some very talented barbers .

Barber/Stylist

Mr. The Barber Shop, 560 Sacramento St. San Francisco, CA. (May 2009-May 2010)

At Mr. I focused on customer service, not only with the people sitting in my chair, but anyone who walked in the door. While I did perform a large number of haircuts each day, I also answered phones and performed bartending duties. I did what it took to make patrons feel welcome. In my short time at Mr., I became one of the most requested barbers.

Stylist

Level 4 Salon, 555 Sutter St. San Francisco, CA. (Feb. 2007-April 2009)

As a stylist at Level 4, my primary role was to build and retain a clientele . Although my main focus was haircutting and color, I also helped run the front desk. I would help train the receptionists and fill in as needed, focusing on customer service and retail sales.

Hairstylist, Color Specialist, Retail Manager

Planet Hairshow, 376 Grand Ave. Oakland, CA. 94610 (Aug. 2004-Jan.2005) (July 2006-Feb. 2007)

In addition to providing quality service, I assisted in running the business. I was responsible for controlling inventory, scheduling clients and assisting the owner in teaching classes at other Paul Mitchell schools and salons. I made a positive impact in the Salon by being a quality stylist and helping with product specials and displays to bring in new clients.

Learning Leader

San Francisco Institute: A Paul Mitchell Partner School, 1037 Folsom (Oct.2004-Feb. 2007)

As a Learning Leader, I taught Future Professionals JPMS culture and techniques such as Core Cutting and the Art of Block Color. Although the focus was on teaching the basics, I strived to give them a sense of salon reality and teach them how to remain professional. Also, I was constantly multi-tasking to meet the needs of a number of students simultaneously. While dealing with the students, my focus was to keep them calm and focused on the positives of the task at hand.

Assistant

Cinta Salon, 23 Grant Ave. San Francisco, CA. (Feb. 2005-Feb.2006)

I went to Cinta for advanced training and to see a perspective on hair outside of JPMS. While at Cinta I studied techniques from Vidal Sasoon as well as Bumble and Bumble. I focused on my haircutting and styling techniques, as well as sharpening my multi-tasking skills.

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