Production Operations Manager with Quality Focus

CG

CASSIE GARLAND

***************@*****.*** 850-***-**** Youngstown, FL 32466

I have a strong background of being able to meet goals in a timely manner. I work well with a team and can also work diligently on my own. I am a hard worker and very reliable. I'm eager to learn new things to advance my role with any company

Training Coordination

Quality Control

Staff Scheduling

Quality Assurance

Production Oversight

Manufacturing

Health and safety compliance

Equipment Operation

Operations Management

Production Planning

Production Line Management

Fat and Weird Cookie Panama City,

Florida

Production Manager

09/2019 - 09/2024

Developed and implemented production schedules to ensure timely completion of projects.

Monitored the daily operations of the production team, providing guidance and support as needed.

Ensured that all safety policies and regulations were followed in accordance with company standards.

Maintained accurate records of production data such as labor costs, output, and quality control results.

Coordinated with other departments to ensure smooth flow of materials throughout the production process.

Conducted regular meetings with staff to discuss progress and address any issues or concerns.

Trained new employees on proper use of equipment, safety procedures, and job functions.

Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.

Implemented strategies to reduce waste while maintaining high-quality standards.

Established clear communication channels between management and staff members.

Resolved conflicts among personnel within the department when necessary.

Monitored employee attendance records and took disciplinary action when appropriate.

Identified opportunities for improvement in workflow design and implementation.

Reviewed production orders, schedules, delivery dates and inventory Summary

Skills

Experience

levels to determine product availability.

Established and updated production schedules to meet changing demands. Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.

Coached and mentored employees to develop and enhance career skills. Maintained top-notch quality control standards and eliminated downtime to maximize revenue.

Provided input for performance reviews and identified areas for additional improvement.

Created SOPs and documented system, planning criteria and procedures. Improved efficiency by minimizing downtime.

Troubleshot and resolved problems with equipment and programmable logic controller systems.

Coke Consolidated Panama City, Florida

Hybrid Driver

03/2010 - 09/2019

Delivered packages to customers in a timely and efficient manner. Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Maintained accurate logs of vehicle inspections and repair status. Checked loads to ensure that cargo was secure and distributed evenly. Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.

Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

Verified the contents of inventory loads against shipping papers. Provided excellent customer service by responding promptly to customer inquiries and complaints.

Loaded and unloaded goods from truck using hand-trucks or pallet jacks. Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

Adhered to company policies and procedures related to safety and security standards.

Participated in training sessions regarding safe driving practices and defensive driving techniques.

Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Delivered goods and services to customers on time and in excellent condition.

Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.

Determined most expedient trip by mapping out driving routes ahead of time.

Delivered customer orders and collected payments to keep accounts current.

Interacted with customers pleasantly to meet needs and drive satisfaction. Demonstrated professional conduct with clients to deliver outstanding customer service.

Buffalo Rock Pepsi Panama City, FL

Merchandiser

05/2006 - 03/2010

Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.

Created merchandising plans based on customer buying habits and trends in the industry.

Developed promotional strategies to increase sales of featured products. Organized displays according to company standards and specifications. Assisted customers with locating desired items within store locations. Maintained a clean and organized work environment at all times. Set up attractive window displays that encouraged customers to enter the store.

Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities. Provided training and support for new staff members in regards to merchandising operations.

Participated in weekly meetings regarding upcoming promotions or changes in product lines.

Stocked and rotated shelves and built displays to deliver results for stores and suppliers.

Built product displays and placed appropriate signage for merchandise. Scanned shelves and product cases for expired stock to discard outdated items.

Organized engaging front-facing displays to capture customer interest and drive revenue growth.

Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.

Restocked shelves with current merchandise in attractive displays to promote sales.

Cleaned and organized display cases, shelves and aisles. Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.

Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.

Dillard's Panama City, Florida

Salesman

05/2002 - 05/2005

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Identified needs of customers promptly and efficiently. Planned and completed group projects, working smoothly with others. Assisted with customer requests and answered questions to improve satisfaction.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Analyzed customer feedback to identify areas of improvement in product offerings.

Assisted customers in selecting appropriate products or services for their needs.

Advised customers on the latest product features and benefits. Developed key customer relationships to increase sales. Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.

Arranged merchandise for display to highlight new styles, attract customers and enhance sales.

Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.

Demonstrated product features to align with customer needs. Drove substantial sales through suggestive selling and by promoting add-on purchases.

Listened to customer needs to identify and recommend best products and services.

Operated register, handled cash and processed credit card transactions. Shaw Adult Center Panama City, FL

High School Diploma

11/2002

Education and Training

Contact this candidate