Night-Shift Customer Service Assistant
Resume:
AH
Ashley Hazel
Professional Summary
Dependable assistant with good supply management,
recordkeeping, and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience. Work History
Savvi Formalwear - Assistant Store Manager
Atlanta, GA
09/2021 - Current
● Sold and fitted tuxedos for grooms and groomsmen. Attended bridal industry events to promote services and build relationships with prospective vendors.
●
● Carried out day to day duties accurately and efficiently. Greeted customers and helped with product questions, selections and purchases.
●
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
●
*************@*****.***
Atlanta, GA 30344
Skills
● Maintaining Clean Work Areas
● Customer Service and Assistance
Customer Experience/ Customer
Service
●
● Microsoft Office
● Critical Thinking
● Google Workspace
● Sales Expertise
● Time Management
● Employee Scheduling
● Product and Service Sales
● Strategic Planning
● Issue Resolution
● New Hire Training
● Pricing and Markdowns
● Coaching and Mentoring
● Inquiry Requests
Employee Performance
Evaluations
●
● Balancing Daily Deposits
Education
Expected in 12/2027
Fulton County Elections - Poll Clerk
Atlanta, GA
01/2018 - Current
Informed customers of current store promotions to
encourage additional sales purchases.
●
Managed opening and closing procedures and
recommended changes to enhance efficiency of daily activities.
●
Maintained positive customer relationships by responding quickly to customer service inquiries.
●
Assisted in recruiting, hiring and training of team members.
●
Rotated merchandise and displays to feature new products and promotions.
●
Tracked daily cash handling, reconciled sales and prepared bank deposits.
●
Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
●
Audited store operations and records under management direction and resolved discrepancies.
●
Helped develop and consistently enforced top-notch customer service standards across departments.
●
Monitored employee compliance with health and safety regulations, proactively correcting issues.
●
Attended appropriate training sessions and information briefings.
●
● Opened and closed polling booths.
● Issued and collected voter ballot papers.
● Prepared, cleaned and maintained polling stations. Marked elector numbers and ballot paper numbers in corresponding registers.
●
● Addressed voter questions and concerns.
Posted signs, instructions and statutory notices for incoming voters to see.
●
Provided excellent customer service to individuals requesting information in accordance with company
guidelines.
●
Checked elector identification and eligibility and marked elector numbers in register
●
Checked elector identification and eligibility and marked elector numbers in register.
●
Gupton Jones College of Funeral
Service
Decatur, GA
Associate of Arts: Funeral Service
And Mortuary Science
07/2017
Booker T. Washington High
School
Atlanta, GA
High School Diploma
Juma Ventures - Cashier
Atlanta, GA
06/2019 - 01/2022
Checked records for accuracy and completeness, and corrected errors.
●
Operated cash register for credit card transactions with excellent accuracy levels.
●
● Interacting with guests during football and soccer season.
● Operating in a high energy setting in professional manner. Solving guest problems without needing management to intervene.
●
Earned recognition for providing excellent customer service.
●
Interacted with customers by phone, email, or in-person to provide information.
●
Analyzed problems and worked with teams to develop solutions.
●
● Coordinated and scheduled meetings and appointments.
● Assisted with onboarding of new employees.
Languages
ASL
Limited Working
Contact this candidate