Guidewire Lead/Architect 14+ Years in GW Cloud & Integration

KANTHI GANGADHARA E-mail: ******.****@*****.***

Guidewire Config/Integration Visa Status : H1b (need Sponsorship)

ACE Certified Developer. Phone: 608-***-****

Guidewire Lead/Architect with 14+ years of experience designing, implementing, and optimizing enterprise insurance solutions across PolicyCenter, ClaimCenter, BillingCenter, and the latest Guidewire Cloud. Proven success leading end-to-end GW transformations, integrating complex systems, improving underwriting/claims workflows, and delivering scalable, high-quality solutions. Strong expertise in GOSU, Configuration & Integration, API development, and Agile delivery.

•Guidewire Skills

PolicyCenter ClaimCenter BillingCenter

Guidewire Cloud Platform (GCP)

GOSU Programming

Configuration & Integration (Gosu, PCF, Data Model)

Web Services (SOAP/REST), Messaging, Batch Processing

Claims Automation

Plugin Development, Event Messaging

•Technical Skills

Java, Spring Boot

SQL (Oracle, SQL Server), GUnit

DevOps (Git, Jenkins, CI/CD)

AWS / GCP Cloud

API Design, Microservices

JIRA, Confluence, Agile/Scrum

Education

MS Business and Informatics, University of Boras, Sweden, Europe, January 2011

B.E Computer Science, Vasavi college of engineering, Osmania University, Hyderabad, India, May 2009

•CERTIFICATIONS

Guidewire Certified Cloud Developer

Guidewire ClaimCenter Specialist

Guidewire Integration Specialist

Professional Experience:

AAA Southern California - Insurance(JAN 2017 – Till Date)

Configuration/Integration Developer, JAN 2017- Till Date

The Automobile Club of Southern California is the Southern California affiliate of the American Automobile Association (AAA) federation of motor clubs, it is the single largest member of the AAA federation.

In 1996, the Auto Club began an expansion program that involved the purchase of or affiliation with several other AAA motor clubs across the country by acquiring AAA Hawaii, AAA New Mexico, and AAA Texas. It went on to affiliate with AAA Northern New England (serving New Hampshire, Vermont, and Maine) in 2003 and AAA Missouri (serving Louisiana, Arkansas, Mississippi, Missouri, and portions of Illinois and Indiana) in 2006.AAA Alabama was acquired in 2007. The Auto Club later affiliated with AAA East Central (serving portions of Kentucky, New York, Ohio, Pennsylvania, and West Virginia); it affiliated with AAA Tidewater in 2012

Responsibilities:

Led design & development of CC CLOUD Upgrade from CC 8 version.

Implementated complex FNOL claim assignment logic in business rule framework in cloud version

Designed and build REST-based integration between CC and other external vendor applications.

Built a resuable integration gateway framework application.

Designed and implemented Autopilot workflows which has been released by GW recently for automation.

Mentored unior developers on Gosu design and GW best practices.

Designed complex plugins including :

-Enterprise

-ISO integration plugin.

-Vendor payment integration.

-Oneinc

Worked on Page design, Navigation, Business rules configuration and Enhancements.

On call Responsibilies – to monitor control jobs, perform shake downs in production when required and analyzing the issues if something gets failed.

Environment: Java, PCF, Gosu, Integration Gateway, GW Autopilot, CLOUD REST API, SQL, Control M Automation, Eclipse3.2, TOMCAT 5.0, GIT

HTC GLOBAL SERVICES(Nov 2014 – Dec 29 2016)

Client : Amercian Family Insurance, Madison, WI

Configuration Developer

AmericanFamilyInsurance ( AmFam) is a private mutual company that focuses on property, casualty and auto insurance, but also deals with commercial insurance, life, health, and homeowners coverage, as well as investment and retirement-planning products, AMFAM is cuurently implementing advance PBC project in Guidewire PolicyCenter 7.0 for all the states for AUTO and Property LOB’s. Working on States specific Releases with new functionalites on each release in agile methodology.

Responsibilities:

Implemented Premium Stabilization Functionality for Auto which is an Integration(Rating) Work Stream deals mainly with Premiums and Limiting factors passed from Rating.

Worked in Policy Mailing Address Changes which are address updates coming from external system to the current(QAPB) workflow where a Policy Change transaction is triggered automatically this part mainly deals with PC-APEX Integration.

Product Model Changes as per the User Stories (Requirements).

Writing new Entities(Data Model Changes) and adding new coulmns in exisiting entities.

Writing Gunits, unit test cases for all JIRAS and newly implemented functionality.

Configured UI (PCF) changes according to the BRD’s.

Analyzing the requirements and estimating the hours for development.

Worked on JIRA’s and defects.

Writing the Business rules and GScripts functions for AUTO.

Daily Scrums and involved in Sprint Planning sessions.

Environment: Java, PCF, Gscript, Oracle 10g, DB2, Eclipse3.2, TOMCAT 5.0, GIT,Guidewire Policy Center 7.0

CAPGEMINI-(March 2011 – Nov 2014)

Client : CNA Insurance, Chicago, IL

CNA(CTB)-Change the Business

Config/Integration Developer, March 2014- Oct 2014

CNA Insurance provides flexible core systems that enable property/casualty/auto/Specalty and Marine insurers to deliver insurance the way they want to. Designed for maximum flexibility and scalability, Guidewire solutions give carriers the capability to deliver excellent service to policyholders and agents and increase market share – while lowering operating costs.

Base GuideWire 5.0 is enhanced to provide certain features that make Claim Center and Contact Center work according to Client’s Business Requirements and there by leveraging Guidewire capabilities. It is basically changing the business according to the User Requirements mainly involved on BRD’s for Assignment for Specality and ISO for specialty and Marine LOB’s.

Responsibilities:

Understanding the BNR Documents (Requirement documents) for Assignment Specailty flow and ISO.

Writing the Business rules for Assigment logic for Professionals and HealthPro LOB’s

Writing the Gscript classes to generate the ISO Payload for all the Exposure types.

Analyzed all the ISO(xml) documents for Universal format and respective mapping codes to send the payload to ISO

Developing ISO payload for Business Entities LOB which has new Incident(Financial Incident).

Configured UI (PCF) changes according to the BRD’s.

Daily Communication with the onsite team for requirement clarification.

Worked on CR’s.

Involved in Unit Testing and Smoke Testing and Defect Resolution for both the BNR’s.

Environment: Java, PCF, Gscript, Struts, Oracle 10g, DB2, Sybase, Eclipse3.2, TOMCAT 5.0, SVN,,Guidewire ClaimCenter 5.0

CAPGEMINI-(March 2011 – Nov 2014)

Client : CNA Insurance, Chicago, IL

Developer, April 2013 – Feb2014

CNA (RTB)-Run the Business

CNA AMS is to maintain and support CNA applications which includes GuideWire ClaimCenter 5.0 built as part of the Claim Strategy CCA,CCP R1,& CCP R2(Specalty&Marine CCP).Involved in managing the incidents and resolving them and also in monitoring the scheduled batch jobs.

Responsibilities:

Tracking Incidents using BMC Remedy Tool.

Working to fix PCF changes, rules and activity patterns related issues.

Solving the real-time incidents raised by the business users based on SLA (Service Level Agreement).

Involved in defect management by raising the defects and fixing them.

Solving ad hoc requests raised by the business users.

Providing the work around possible for the issues faced by the business users till the defects are fixed and deployed to production.

Providing the estimates for the proposed Work Intakes, Projects and PDR (Pre Defined Requests)

Designing and implementing the changes approved by the business by enhancing/developing the PCFs, creating the rule sets in Guidewire Studio and developing the Gscript classes.

Involved in maintaining and running the claims conversion from Claim Center to ACT.

Monitor the conversion and dependant jobs involved in loading the claims from mainframe payment process system (ACT) to Claim Center.

As part of enhancing the functionality of CNA Claim Center Application Integration, involved in development of messaging plug-ins, web services, enhancing the batch process, JUnit test cases.

Environment: Java, PCF, Gscript, Struts, Oracle 10g, DB2, Sybase, Eclipse3.2, TOMCAT 5.0, SVN, Guidewire ClaimCenter 5.0

CAPGEMINI-(March 2011 – Nov 2014)

Client : CNA Insurance, Chicago, IL

Developer, April 2012 –April 2013

CNA CCP(Common Claim Platform) R2

Common Claims platform (CCP) is a Web Application developed on Guide wire ClaimCenter5.0 which helps to process the property and casualty claims according to the business requirements. It is developed for the specialty LOBs for the client in order to handle the Claims related to all the LOBs into one platform. It takes care of all the claim related activities like FNOL, segmentation and assignment of claims. It is integrated with different vendors like ACT Mainframe application and Claims Strategy addresses transactions that arise during a claim like Reserves, Payments, Recoveries and Recovery Reserves, Reserve Analysis. Claims Strategy also provides different kind of roles like Adjuster, Supervisor etc in order to accomplish different activities that arise during the processing of a claim. Also provides the different level of security for the claims to specifically handled by the specific permission users.

Responsibilities:-

Configuring Claim Center UI (PCF) according to client’s requirement.

Daily communication with onsite team.

Allocation work within team.

Requirements understanding from Onsite team and Configuring Claim Center UI (PCF) files, Gosu Classes, Business Rules and Processes, Data model extensions and Field Validations as per client’s requirements.

Designing, reviewing the UI Spec files as per the UIDesigns designed for successfully delivering to client.

Developing and executing the unit Testcases for the developed Usecases.

Writing Business Rules and GScript Classes.

Involved in Unit testing and Smoke testing of the application and Defects resolution.

Environment: Guidewire Claimcenter5.0 and ContactCenter5.0, Eclipse6.0, Serena Dimensions3.0, Java1.6, Oracle9i, Apache Tomcat 5.0, SqlServer 2005, SVN.

CAPGEMINI-(March 2011 – Nov 2014)

Client : Direct General, Nashville, TN

Oct 2011 to April 2012, Developer

Guidewire ClaimCenter

The project is about implementing the Guidewire ClaimCenter 6.0 customizing to DirectGeneral requirements, DirectGeneral is personal auto carrier. The existing claim system is in AS400. The ClaimCenter 6.0 implementation will be integrated with 9 systems like Policy, ISO, Claim number generator, LDAP Authentication, Mitchell Medical, Mitchell Appraisal, DEX (document management system), Lexis Nexis Reports ( police reports) & Financials. Financials & ISO will be integrated with internal AS400 systems through web service. LDAP & Claim number generator are handled internally, rest of the system are 3rd party vendors. The integration system is built mostly on JEE framework.

Responsibilities:-

Configure the Base application according to Client’s requirement and learn the aspects of insurance.

Worked to develop enhancements specific to DG in claimCenter6.0.

Preparing Design Documents for the issues resolved.

Handling Incidents.

Analyzing the code in application level.

Performing Regression testing for certain defects.

Environment: Guidewire ClaimCenter6.0, Windows, Microsoft SQL Server, Tomcat, JDK 1.6, Apache Ant, Castor, Apache CXF, Webservices, Eclipse

CAPGEMINI-(March 2011 – Nov 2014)

Internal Project : FLS Automation

Developer, August 2011 to October 2011

Field Level Specifications

This product is a Guide wire COE initiative, which helps to get the “Field Level Specifications” data in excel sheets automatically without any manual work for Policy Center 7.0.0. This tool helped the Business Clients to gather the requirements in very less time. Given all the Use cases -- Field Level Specifications for Clients Aviva (Insurance) Policy center 7.0.0, CNA (Policy Center) Claims Strategy.

Responsibilities:-

Analysis of the FLS Automation Architecture.

Developing all the widgets involved in the application.

Gathering all the use cases, and prepared input format for the tool.

Involved in developing Input Format for the tool.

Performed Unit testing for the tool.

Environment: Guide wire Policy Center 7.0.0, Windows, Tomcat, JDK1.6, Ant, Eclipse, JAXB, XSD, XML

CAPGEMINI-(March 2011 – Nov 2014)

Internal Project : Exploit Guidewire Studio

May 2011 - August 2011, Learning & Practicing

Guide wire Software exclusively serves the P&C insurance industry. We build and implement the core systems on which insurance carriers run their businesses. Unlike the legacy systems they are designed to replace, Guide wire applications support the workflow, collaboration with external partners, and rule-based decision-making that characterize modern underwriting and claims operations.

Responsibilities:

Enhance the skill in following area:

•Claim center Administration including Users and Groups, Activity Patters, Roles and Permission

•Claim center UI configuration, Data model design

Using Guide wire studio and Guide wire Script to write the rules like Segmentation, Assignment, Business validation and event based

Integrating the Claim center with external systems like Accounting systems using JMS and other technologies

Writing the plug-in like policy search plug-in to retrieve Policy Data form Legacy Policy systems and Plug-in to generate claim number

Environment: Guide wire Studio, Java, XML, Web Services

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