Customer-Focused Administrative Professional with Tech Skills

PROFILE

A dedicated employee to any field of work. Provides quality care for work/customer satisfaction. Can prove ability to establish and maintain excellent communication and relationships with clients and coworkers. Adept to general accounting and finance transactions. Keen to identify customer needs and deliver effective solutions to all possible problems. Excellent time management skills combine with a great knowledge of the customer service industry. Hardworking and ready to join the team.

EDUCATION

High School Diploma Norton Community High School / Mira Mesa High School

2016 - 2019 Bachelor’s Degree in Computer Programming and Web Design DeVry University

SKILLS

Teamwork

Public Speaking

Leadership

Attention to Detail

Organizational Skills

Prone to Adaptation

Willing to Learn

Open Mindedness

Flexible

Graphic Design

Time Management

Critical Thinking

Problem Solving

Work Ethic

Reliable

EXTRA-CURRICULAR ACTIVITIES

June 2014 Eagle Scout Earned the highest rank in Boy Scouts. Earned over 100 merit badges of variety

2021 - 2023 Off the Woodwork Ran a Soccer Podcast / a podcast on youtube and spotify, also ran social media accounts for this podcast / edited videos and designed graphics

EMPLOYMENT HISTORY

Jan 2009 - Dec 2013 Volunteer Employee, Norton Movie Theater

●Maintained and managed theater equipment

●Kept lobby and other facilities clean and organized

●Assisted customers with ticket and food/beverage purchases

●Managed inventory of supplies

●Processed cash/card transactions in a timely manner

●Followed health and safety regulations

Dec 2016 - Aug 2021 Server/Waiter/Dishwasher, Edamami Sushi

●Greeted customers in friendly and professional manner

●Handled any complaints calmly and professional

●Demonstrated strong organizational skills by tracking orders and efficiently balancing the cash register

●Helped develop and implement strategies for cost savings and resource optimization

●Learned, followed, enforced all policies and procedures, resulting in fewer mistakes and improved customer service

●Washed dishes, utensils and other kitchen items, ensuring a clean and hygienic kitchen

Aug 2021 - Jan 2022 Merchandiser, Anheuser-Busch

●Developed and managed relationships with vendors to negotiate possible terms

●Developed and implemented a store layout strategy that improved customer flow and experience

●Collaborated with other business teams to identify and resolve any issues

●Uploaded truck shipments and restocked shelves with incoming merchandise, ensuring all products were correctly labeled

●Followed safety regulations while operating pallet jacks, forklifts and other equipment to move heavy items

Jan 2022 - May 2023 Kitchen Chef, Edamami Sushi

●Stocked and replenished kitchen supplies to ensure all ingredients were available for the kitchen team

●Performed basic food preparation task, such as chopping vegetables, to help in the kitchen during peak hours

●Installed kitchen countertops, sinks, and backsplashes that improved the overall look and function of kitchen

●Developed and implemented an efficient kitchen workflow and organizational system

●Maintained kitchen equipment and appliances, ensuring they were clean, safe, and in proper working condition

●Prepared food items according to customer orders, ensuring accuracy and quality

May 2023 - Oct 2025 Operations Manager/Cook/Front Counter/Driver, Vartanian Concessions Management Inc.

●Identified and implemented technology solutions to improve productivity and efficiency

●Developed a construction plan to complete a complex project in half the expected time

●Led a team of X+ employees to successfully complete a major project on time and within budget

●Managed a team of X employees and ensured timely completion of projects

●Greeted customers in a friendly and professional manner

●Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

●Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

●Assisted customers with locating items and providing product information

●Worked with project managers to develop and implement strategies for cost savings and resource optimization

●Followed safety regulations and best practices while driving, resulting in no accidents or violations during employment

●Exercised caution when driving in populated areas, such as cities and towns

●Maintained a clean driving record and completed all required training courses on time

●Developed and implemented a system for tracking quality assurance and food safety standards, leading to improved food safety

●Developed a new menu offering that was well-received by customers and resulted in a X% increase in sales

●Utilized a variety of cooking techniques to create flavorful and visually appealing dishes

●Created a cost-effective inventory tracking system that reduced food waste by X

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