Versatile Guest Services Professional with Strong Interpersonal Skills
Resume:
CASEY CROCKROM
Indianapolis, Indiana *****
***/***-**** – **************@*****.***
PROFESSIONAL SUMMARY
To contribute my positive attitude, adaptability, and strong communication skills to support team goals and deliver quality work
Customer-centered Bellman offering 1 year of experience interacting with sophisticated clientele. Great at prioritizing tasks and resolving issues with calm demeanor and timely solutions. Effective communicator with proven history of tact, diplomacy, and professionalism.
SKILLS
●Initiative and Self-motivation ●Cash handling experience
●Reservation management ●Concierge services
●Phone etiquette ●Strong interpersonal skills
●Professional presentation ●Effective organization
●Computer proficiency ●Microsoft PowerPoint
●Time management ●Office equipment proficiency
●Proofreading ●Decision-making
●Verbal and written communication
WORK HISTORY
06/2021-2023 Bell-person
Hilton Garden Inn – Indianapolis, Indiana
●Assisting guests with luggage at check-in and check-out
●Delivering dry cleaning and packages to guest rooms
●Ensuring the bell stand, lobby, and front desk areas are clean and organized
●Providing information about the hotel's amenities
●Assisting with check-in and check-out procedures
●Arranging transportation for guests
09/2023 to 2024 Early Education Teacher
The Weston School – Indianapolis, Indiana
●Curriculum development
●CPR
●English speaking and instruction
●Interpersonal skills
●Conflict resolution
●Empathy and compassion
●Problem solving and critical thinking
●Attention to detail
●Positive attitude and enthusiasm
06/2024 TO CURRENT FASTENAL
● STRENGTH
● SPEED
● LIFTING
● ENDRURANCE
● COMMUNITY
● ATTENTION TO DEAL
● POSITIVE ATTITUDE
EDUCATION
06/2022 High School Diploma
Pike High School - Indianapolis, IN
You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors.
●Honor Roll [All four Years]
●21st Century Scholarship Recipient
●3.5 GPA
●Extracurricular Activities: Softball Team
●Elected Captain of Softball Team
REFERENCES
Upon Request
Contact this candidate