Remote Customer Support & Admin Specialist

MARIAM TAKI

Detroit, MI +1-313-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and reliable professional with experience in remote customer service and administrative support. Strong communicator with excellent problemnsolving skills and proficiency in digital tools. Seeking a remote position in customer support or virtual assistance. SKILLS

Customer Service • Remote Support • Email & Chat Assistance • Data Entry • Scheduling • Microsoft Office • Google Workspace • CRM Basics (Zendesk, HubSpot) • Time Management • Problem Solving EXPERIENCE

Customer Service Representative — Chalhoub Group, Dubai, UAE (2023–2025)

• Responded to customer inquiries via phone, email, and chat.

• Resolved issues and maintained accurate customer records.

• Performed data entry, scheduling, and account updates. Administrative Assistant — Rivoli Group, Dubai, UAE (2022–2023)

• Managed scheduling, documentation, and office communication.

• Handled data entry, reports, and filing tasks.

• Assisted management with daily operations and record keeping. EDUCATION

MBA, General Management — European International University, Paris (2024) Bachelor of Early Childhood Education — Lebanese University (2022) Teaching Certificate — Embassy of France in Lebanon LANGUAGES

English (Fluent) • Arabic (Native) • French (Fluent)

Contact this candidate