Austin Martinez
Las Cruces, NM *****
*********@*****.***
Professional Summary
DEPENDABLE, RELIABLE, SELF MOTIVATED,
EAGER
o TO LEARN
o FAMILIAR WITH MICROSOFT WORD AND
Work Experience
Warranty Enrollment /device Tracking
Solugenix Corporation
December 2022 to Present
o Data entry, warranty enrollment, customer service. Implemented company procedures to ensure 100% accuracy when imputing data from hard copy to company system. Help patient enroll in warranty. Go over specific warranties that patient would qualify for. Recruiter
AVEANNA HEALTHCARE
December 2021 to December 2022
o RECRUIT, INTERVIEW, AND PROPERLY
SCREEN LICENSED VOCATIONAL NURSES
(LVNS) FOR
o OPEN CASELOADS; CONDUCT
o NEW HIRE ORIENTATIONS TO EXPLAIN
POLICIES AND PROCEDURES OF DAY TO
DAY
o OPERATIONS
o MANAGE 20+ CASELOADS WHICH INCLUDED
KEEPING TRACK OF MEDI-CAL AND
REGIONAL
o CENTER HOURS
o COORDINATE SCHEDULES BETWEEN
Patient's Primary Caregiver and
LVNS
May 2016 to June 2021
o SCHEDULING MEMBERS FOR. IN HOME
HEALTH ASSESSMENTS ALSO FOR
DIABETIC
o RETENAPOTHY EXAMS. OVER 200
OUTBOUND CALLS PER DAY. ALSO RECEIVED
IN BOUND
o CALLS. ASSISTED LEADS WITH DOCTORS
ROUTING, ASSISTED PCC'S WITH
SCHEDULING
o ISSUES. CLEANED CALL LIST OF INVALID OR
WRONG PHONE NUMBERS.
o ISSUES. CLEANED CALL LIST OF INVALID OR
PACIFIC CLEANING AND RESTORATION Services
WRONG PHONE NUMBERS.
October 2013 to May 2014
o MOLD REMEDIATION, WATER FIRE MOLD
CLEAN UP, MODERATE DEMO, TOOK
MOISTURE READINGS KEPT A WORK LOG UP
TO DATE, INVENTORY IN WAREHOUSE AND
STARBUCKS
January 2005 to December 2009
o CASHIER, BANK DEPOSITS, OPEN/CLOSED
STORE, DUTY ROSTER, AND DAILY TASKS
LISTS,
o INVENTORY DAILY, STOCK SHELVES,
Light Office Work.
o PURO CLEAN
o ASSISTED IN DEMOLITION OF WALLS,
FLOORS. SET UP CONTAINMENT FOR WATER,
MOLD AND
o FIRE CLEAN UP
o SPOKE WITH HOME OWNERS WITH
ESTIMATES AND COST OF WORK. CREW
Skills
• Supervising experience
• Leadership
• Typing
• Quality assurance
• Customer service
• Salesforce
• Data management
• o ORGANIZED, LEADERSHIP QUALITIES, DEPENDABLE, RELIABLE, SELF MOTIVATED, EAGER o TO LEARN o FAMILIAR WITH MICROSOFT WORD AND EXCEL, EXCELLENT CUSTOMER SERVICE o HARD WORKER Process payments. Provide excellent customer service.
• HIPAA