Customer Service & Data Entry Specialist (Remote)
Resume:
Elizabeth Flores
Houston, TX *****
***************@*****.***
Professional Summary
Multitalented and Motivated individual eager to expand my knowledge and skills, that I have accumulated in the past couple of years seeking a position as a customer service representative or data entry level. Great and Solid computer and data entry skills. Ability to work under pressure And provide great work ethics in a timely manner . Fast learner and team player with great attention to detail and excellent customer service skills. With knowledge of.
MS Office & Internet Proficient experience and Microsoft XL and spreadsheets. Willing to relocate: Anywhere
Work Experience
PBX Receptionist
Houston Behavioral Healthcare Hospital-Houston, TX July 2025 to December 2025
My job involves answering the phone, transferring calls to the unit, and taking personal property off the patients during visitation. I take the family members to the cafeteria and bring them back once it's done.
(TEMP)
Order Management
Olympia Tools-Houston, TX
March 2025 to June 2025
My job involves printing pick tickets, creating labels and pallet tags, and uh invoicing. I print out invoices, scan them, and file them accordingly. The systems I use include Priority, HD, Supplies, Home Depot, Amazon, FedEx, and UPS. At the end of each day, I also prepare the open orders report.
(TEMP)
Shipping and Receiving Analyst
Frameworks-Houston, TX
January 2023 to June 2025
My job involved sending emails after I received the invoices for deliveries made the day prior. I was also responsible for updating the manufacturing schedule with this information. Additionally, I created the labels for the orders being shipped out.
Cleaning and Maintenance Worker
Sysco Houston-Wholesale Food Supplier-Houston, TX
August 2019 to August 2022
My responsibilities included cleaning the freezer, sweeping, and picking up plastic and cardboard. Other tasks involved operating the pallet jack and recycling machines, along with other warehouse duties such as loading, unloading, and relocating pallets as part of my daily responsibilities. Receptionist Appointment, Setter, Billing, Greeter Fredys cars for less-Houston, TX
February 2016 to July 2019
My responsibilities is answering phone calls and retrieving while processing payments, and entering applications into the system. I also send out 20-day notices for repossession and manage contracts. Additionally, I oversee the company's social media accounts to attract new clients. Education
High School Diploma High school diploma or GED
Klein Forest High School
August 2006 to June 2009
Skills
• Outbound calling
• Host/hostess experience
• ISO 9001
• Property leasing
• Customer payment analysis report
• Microsoft Word
• Construction administrative experience
• Scheduling pickups and deliveries
• Assembly
• Teamwork
• Attention to detail
• Gmail
• Inside sales
• Computer operation
• Time management
• Customer communication
• Call center
• Writing skills
• Conflict management
• Cleaning
• Hospitality
• Professional email communication
• Cold calling
• Logistics
• Front desk
• Team management
• Phone etiquette
• Basic math
• Supply chain
• Google Workspace
• Microsoft PowerPoint
• Leading warehouse process optimizations - Largest warehouse process optimization project led
(1-1,000 sq ft)
• Custodial experience
• Office management
• Dynamics 365 Supply Chain Management
• Telemarketing
• Maintenance
• Microsoft Office
• Pricing
• Payroll
• Microsoft Excel
• Typing
• Office experience
• Logistics customer service
• Managing supply chain operations teams - Largest supply chain operations team managed (1-5 team members)
• Electric pallet jack
• Analysis skills
• Microsoft Dynamics 365
• Managing inventory control systems - Largest number of inventory control systems managed simultaneously (1-2 systems)
• Warehouse experience
• Facilities maintenance
• Computer skills
• QuickBooks
• Maintaining an organized workspace
• Medical office experience
• Spreadsheet conditional formatting
• Communication skills
• Account reconciliation report
• Word processing
• Sales
• Pallet jack
• Practicing in a supply chain operations role - Experience in a supply chain operations role (1-2 years)
• Freight
• Food service
• Dusting
• Inventory management
• Filing
• Quality inspection
• Medical office management
• Medical terminology
• Proofreading
• Phone communication
• Adobe Acrobat
• Greeting customers
• Organizational skills
• Mobile devices
• Patient service
• Data entry
• Phone answering
• Continuous improvement
• Microsoft Outlook
• Accounting software
• Personal assistant experience
• NetSuite
• Order tracking
• Computer hardware
• Power tools
• Heavy lifting
• Hotel experience
• Customer service
• Appointment scheduling
• Payment performance report
• Marketing
• Office cleaning
• Working as a personal assistant
• Leadership
• Multi-line phone systems
• Friendly demeanor
• Supply chain analyst experience
• Commercial cleaning
• Competitive analysis
• Supply chain management
• Administrative experience
• Inventory control
• Management
Languages
• English
• Spanish
• Bilingual
Certifications and Licenses
Electric Pallet Jack Certification
Microsoft Office Specialist
Non-CDL Class C
Pallet Jack Certification
Driver's License
Contact this candidate