Versatile Park Services and Operations Professional
Resume:
RT
Roland Tinkes
Professional Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Universal Studios - Park Services Associate
Orlando, FL
01/1996 - 10/2025
Supported resource protection efforts by monitoring visitor activities and reporting incidents to appropriate personnel.
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Assisted in training new employees in customer service, cleaning and sanitization procedures as part of new hire orientation.
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Closely follows biohazard cleaning procedures to avoid bloodborne pathogen transmission when sanitizing public restrooms.
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Maintained park cleanliness and safety standards through regular inspections and timely maintenance.
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Maintained cleanliness of park public spaces such as visitors' center, restrooms and picnic areas by scheduling routine cleaning procedures.
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● Communicated with various departments.
Aided in training new Park Services Associates on policies and procedures; provided guidance throughout their onboarding process.
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Trained and certified on operation of High reach, scissor lift, floor high speed buffer, swing scrubber, carpet cleaner.
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Provided exemplary customer service by making patrons feel welcome, answering park questions and giving directions.
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● Organized and maintained supply inventory.
Enhanced park visitor experience by providing exceptional customer service and answering inquiries.
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Managed time efficiently, balancing daily tasks with any unexpected situations that arose throughout the day.
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Enforced laws and regulations within parks as security officer (part time)
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*******@*****.***
Apopka, FL 32703
Bold Profile
Skills
*Able to operate floor equipment ( ie.
swing scrubber, high speed buffer, carpet
shampooer, water extractor, ect. )
* Working knowledge in stripping and
waxing floors
* High reach operator
* Scissor lift operator
*Able to teach and provide instruction
*communicate thought and concepts
* Able to speak conversational French and
Spanish
Education
03/1996
Valancia Collage
Orlando, Fl.
Associate of Applied Science:
Hourticultre, Plant Patholegy, Entomolegy
04/1975
Winter Park High
Winter Park, FL
High School Diploma
Dora Landscaping - Certified Pest Control Operator Apopka, FL
03/1990 - 01/1996
Managed inventory of pest control supplies, ensuring adequate stock levels while minimizing waste and spoilage.
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Established trust with clients by maintaining confidentiality about their properties'' conditions during the inspection process.
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Efficiently managed time by prioritizing tasks based on urgency while maintaining focus on long-term goals within the organization''s timeline.
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Increased client retention through outstanding customer service and follow-up visits to confirm successful treatment outcomes.
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Maintained a safe work environment with strict adherence to safety protocols and proper use of personal protective equipment.
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Collaborated with colleagues to develop innovative approaches for challenging pest situations, resulting in successful resolutions.
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Developed strong relationships with suppliers and industry partners to secure competitive pricing on materials, benefiting the company''s bottom line.
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Expanded knowledge of pest control techniques, regularly attending industry workshops and training sessions for continuous improvement.
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Contributed toward reducing overall pesticide use through integrated pest management strategies implementation.
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Kept up-to-date records of all licenses, certifications, and continuing education credits to ensure compliance with state regulations.
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Upheld environmental standards during treatment processes by using eco-friendly pesticides when possible without sacrificing effectiveness.
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Completed detailed reports after each job, documenting actions taken and areas treated for future reference and quality assurance purposes.
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Eliminated pest infestations by accurately identifying pests and applying appropriate treatments.
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Maximized treatment efficacy by customizing plans according to unique needs of clients'' properties.
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Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
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● Adhered to most stringent safety procedures when applying chemicals. Inspected equipment for proper functionality to effectively facilitate application.
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Wrote detailed reports for each job, noting issues that could potentially lead to pest activity.
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● Prepared reports and kept detailed records of pest control activities. Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
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Complied with safety guidelines and regulations during pest control processes.
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Performed routine maintenance on pest control equipment to manage wear and tear.
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