Dynamic Site Foreman with Public Relations Expertise
Resume:
SKILLS
WORK HISTORY
SITE FOREMAN/PUBLIC RELATIONS CONTACT
REDEEMED EXCAVATION AND CONSTRUCTION
LLC SALYERSVILLE, KY
JONATHAN
HOLLOWAY
CONTACT
************@*******.***
SALYERSVILLE, KY 41465
DYNAMIC SITE FOREMAN WITH A PROVEN TRACK RECORD
AT REDEEMED EXCAVATION AND CONSTRUCTION LLC,
EXCELLING IN PROJECT LEADERSHIP AND SAFETY
COMPLIANCE. EXPERT IN RESOURCE ALLOCATION AND
TEAM MENTORING, CONSISTENTLY DELIVERING PROJECTS
AHEAD OF SCHEDULE WHILE ENHANCING CLIENT
SATISFACTION THROUGH EFFECTIVE COMMUNICATION AND
QUALITY CONTROL. COMMITTED TO FOSTERING A SKILLED
WORKFORCE AND OPTIMIZING OPERATIONAL EFFICIENCY.
Construction supervision
Site coordination
Task delegation
Concrete work Plumbing
Drywall installation
Scaffolding setup
Window installation
Electrical
Excavation techniques
Roofing techniques
Supervised daily construction site operations, ensuring compliance with safety regulations and project specifications.
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Coordinated workflow between subcontractors and crews, optimizing resource allocation for project efficiency.
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Conducted regular site inspections to identify potential hazards, implementing corrective measures promptly.
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Managed scheduling and logistics of materials, improving on-site productivity and reducing delays.
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Trained and mentored junior staff on equipment operation and safety protocols, fostering a skilled workforce.
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Played a key role in securing repeat business through consistently delivering projects on time or ahead of schedule without compromising quality or safety.
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Maintained accurate records of daily activities, including time sheets, material logs, and safety reports.
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Delivered high-quality workmanship by overseeing all aspects of construction from start to finish.
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SALES PROMOTER/PUBLIC RELATIONS CONTACT
GATEWAY MOTORS (USED AUTO
SALES) SALYERSVILLE, KY
JUN 2018 - MAR 2020
Painting techniques
Teamwork and collaboration
Customer service
Time management
Hand and power tools
Attention to detail
Multitasking and organization
Worksite safety
Workplace safety
Critical thinking
Electrical installation
Planning and scheduling
Dedicated work ethic
Safety policies and procedures
Effective communication
Crew leadership
Job site safety
Decision-making
Commercial and residential
projects
Heavy lifting
Finish carpentry
Customer relations
Construction vehicles operation
Work Planning and Prioritization
Equipment operation
Dimensions and measurements
Contributed to successful project completion with diligent tracking of milestones and deadlines.
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Accelerated project timelines through proficient use of tools, equipment, and machinery on the job site.
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Streamlined communication between team members and subcontractors for seamless coordination of tasks.
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Cultivated strong relationships with clients, suppliers, and local authorities for smoother project execution.
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Enhanced client satisfaction with consistent progress updates and efficient resolution of concerns.
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Ensured safety compliance on the job site through regular inspections and adherence to established protocols.
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Mentored junior staff, providing guidance and support to foster a skilled workforce.
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Boosted overall team morale by recognizing individual achievements and promoting open communication channels amongst staff members.
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Engaged customers through product demonstrations and effective communication techniques.
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Assisted in maintaining showroom presentation standards to enhance customer experience.
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• Executed daily inventory checks to ensure stock accuracy and availability.
• Utilized CRM software to track leads and follow up with potential buyers. Provided insights on customer preferences to inform inventory selection and marketing efforts.
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Supported financing application processes by gathering necessary documentation from clients.
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Contributed to achieving monthly sales targets through proactive customer engagement initiatives.
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• Provided coupons, product samples and informational brochures to customers. Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
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Created and perfected various pitch promotions to attract customers toward products.
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Requested contact information from potential customers to provide additional information.
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Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
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Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
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• Identified product features to promote in ad campaign. Analyzed data obtained from consumer feedback surveys, identifying areas for improvement in marketing efforts or product offerings.
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Resolved customer issues and concerns by listening attentively, identifying root issue, and implementing best resolution possible.
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Provided exceptional customer service, addressing inquiries promptly and ensuring a positive shopping experience for all patrons.
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Participated in ongoing professional development opportunities to continuously refine sales skills and stay current on industry trends.
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OWNER/OPERATOR
HOLLOWAY AUTOMOTIVE CARE PIKEVILLE, KY MAY 2007 - MAR 2020 Conflict resolution
Project leadership
Staff management
Job planning
Materials management
Safety oversight
Quality control
Environmental awareness
Structural repairs
Crew supervision
Interpersonal and written
communication
Project deadlines
Physical stamina
Maintenance management
OSHA compliance
Team mentoring
Subcontractor management
Performance monitoring
Workflow optimization
OSHA regulations
Residential construction
Project planning
Business management
Cultural sensitivity
Daily reporting
Construction management
Utilized social media, email and web to notify people of sales promotions, events and product launches.
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Organized special events and in-store promotions to engage customers and drive sales growth.
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• Used Software to keep record of sales and customer information. Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
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Consistently increased sales by Number% by focusing on product's key advantages and features.
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Developed rapport with customers, resulting in repeat business and loyalty to the brand.
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Assisted in resolving customer complaints or concerns professionally while maintaining a focus on preserving long-term relationships.
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• Recommended specific product options to meet customer needs. Set up appointments for sales executives to meet with and install products at customer sites.
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Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
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Negotiated and adjusted POS merchandising investments to maintain profitability.
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Mastered management system to efficiently process stock delivery, sales orders and maintain customer relationships.
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Conducted market research to identify potential customers and develop targeted promotional strategies for increased sales success.
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Improved company visibility by meeting with and engaging prospective customers.
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Maintained up-to-date knowledge of industry trends, enabling the provision of relevant advice to customers seeking guidance on product selection.
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Operated computer and used Software to handle customer payments and returns.
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• Maintained inventory by organizing and cleaning stockroom. Evaluated competitor offerings and strategies, using this information to develop targeted approaches for differentiating our brand in the eyes of the consumer.
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Collaborated with Type team to optimize customer experience and improve competitive position and profitability of organization.
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Managed daily operations, ensuring efficient workflow and timely service delivery.
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• Developed customer relationships to enhance satisfaction and loyalty.
• Implemented quality control measures to maintain high service standards. Trained and mentored staff on automotive repair techniques and customer service practices.
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Ensured compliance with safety regulations and industry standards within the shop environment.
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Oversaw inventory management, optimizing stock levels for operational efficiency.
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Analyzed operational processes to identify areas for improvement and cost reduction.
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• Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
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EDUCATION
MAY 2003
HIGH SCHOOL DIPLOMA
GENDER STUDIES PIKE
COUNTY CENTRAL HIGH
SCHOOL PIKEVILLE, KY
LEAD SALES ASSOCIATE
ADVANCED AUTO PARTS PIKEVILLE, KY MAY 2006 - APR 2007 Cost estimation
Foundation construction
Raw materials
Project reporting
Language fluency
Technical documentation
Drywalling
Project milestones
Budget development
Project estimation and bidding
Vendor management
Contract management
Resource allocation Roofing
Worksite coordination
Permit management
Workforce scheduling
Increased customer satisfaction by providing high-quality services and timely communication.
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Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
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Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
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• Consulted with customers to assess needs and propose optimal solutions. Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
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Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
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Kept all building areas and equipment functional and well-organized to promote business performance.
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Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
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Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
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• Negotiated contracts with vendors to secure favorable terms for the business. Implemented effective financial management practices, improving cash flow and profitability.
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• Assessed income and expenses and adapted plans to improve profit levels. Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
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Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
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Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
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Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
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Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
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Fostered strong professional network and partnership building skills to connect with quality leads.
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Trained and mentored new sales associates on product knowledge and customer service techniques.
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• Developed strategies to enhance customer engagement and drive sales growth.
• Managed inventory levels, ensuring optimal stock availability for customers. Assisted in implementing promotional campaigns to increase store visibility and revenue.
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Collaborated with management to streamline operational processes and improve efficiency.
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Analyzed sales trends to identify opportunities for improvement and increased profitability.
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Provided exceptional customer support, resolving inquiries and enhancing satisfaction rates.
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Handled cash register operations and customer transactions to process payments.
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• Resolved customer issues promptly, ensuring satisfaction and loyalty.
• Processed and stocked merchandise in accordance with store standards. MANAGER
MEADE AUTO PARTS PIKEVILLE, KY FEB 2001 - DEC 2005 Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
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• Performed inventory control procedures to manage stock. Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
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Trained, coached, and mentored new sales associates for maximum performance.
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• Managed inventory effectively, minimizing stock-outs and overstock situations. Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
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• Delivered excellent customer service for repeat business and referrals.
• Trained new sales associates to ensure consistent performance across the team.
• Developed and maintained knowledge of current sales and promotions. Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
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Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
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Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
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Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
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Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
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Used POS system to process sales, returns, online orders, and gift card activations.
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Organized store merchandise racks and displays to promote and maintain visually appealing environments.
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Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
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Trained new employees on customer service, money handling and organizing strategies.
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Built relationships with customers and community to promote long term business growth.
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Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
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• Informed customers of promotions to increase sales productivity and volume. Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
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• Maintained current knowledge of evolving changes in marketplace. Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
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Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
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• Contributed to team objectives in fast-paced environment. Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
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Developed and maintained strong working relationships with professionals within assigned territory.
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• Set and achieved company defined sales goals.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
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LEAD SALES ADVISOR
NATIONWIDE AUTO PARTS/THACKER AUTO
PARTS PIKEVILLE, KY
APR 2000 - JAN 2001
Oversaw daily operations, ensuring adherence to safety protocols and company standards.
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Managed inventory levels, optimizing stock replenishment processes and reducing excess.
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Led team meetings to align on objectives, fostering collaboration and communication among staff.
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Developed training programs for new hires, enhancing onboarding efficiency and knowledge retention.
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Implemented quality control measures, ensuring product accuracy and customer satisfaction.
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Streamlined workflow processes, resulting in improved productivity and resource utilization.
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Analyzed operational data to identify trends and drive strategic decision-making initiatives.
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Cultivated relationships with suppliers, negotiating favorable terms to reduce costs and improve service delivery.
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• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons.
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Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
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Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
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Maximized performance by monitoring daily activities and mentoring team members.
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• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits. Developed and maintained relationships with customers and suppliers through account development.
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Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
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• Improved safety procedures to create safe working conditions for workers. Achieved departmental goals by developing and executing strategic plans and performance metrics.
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Led team in delivering exceptional customer service, enhancing client satisfaction and retention.
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Analyzed sales data to identify trends, informing inventory management and promotional strategies.
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Trained new staff on product knowledge, sales techniques, and company policies to ensure consistent performance.
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Developed effective sales presentations, showcasing product benefits and driving customer engagement.
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Implemented process improvements that streamlined operations and reduced response times for customer inquiries.
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Utilized CRM software to track customer interactions, enhancing relationship management and sales follow-up processes.
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Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
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AFFILIATIONS
Kentucky Colonels Association
Kentucky Freemason's
CERTIFICATIONS
Kentucky Colonels Award Certificate
Drone Regulations Certificate
FAA- Introduction to Flying
Notary Public (Kentucky)
Kentucky State FFA (Firefighters Association) Certificate Implemented innovative merchandising techniques to showcase products effectively and attractively.
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Negotiated favorable contract terms with suppliers, resulting in reduced costs and higher profit margins for the company.
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Improved customer retention rates by establishing a comprehensive follow-up system to ensure ongoing engagement with clients.
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Developed a high-performing sales team through regular training sessions and performance evaluations.
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Cultivated lasting relationships with key accounts by providing exceptional service tailored to their unique needs and preferences.
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Coordinated special events and product launches, creating excitement around new offerings and driving increased revenue.
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Formulated strategic plans for territory expansion, securing valuable partnerships with key industry stakeholders.
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Continuously exceeded monthly sales targets, consistently ranking among the top performers on the team.
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Generated repeat business from satisfied clients through attentive follow-up and targeted promotional offers.
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