PCA
Resume:
Tonia Straub
PCA
Uncasville, CT *****
*********@*****.***
Professional Summary
Recovery Coach with extensive expertise in patient care and recovery coaching, offering years of experience in healthcare.
Demonstrates prof iciency in medical terminology, customer service, and vital signs monitoring, alongside adeptness in running support and community groups. Passionate about fostering recovery- focused environments and enhancing patient well-being through collaborative efforts and advanced communication skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PCA
Hartford Elderly Services-Norwich, CT
January 2025 to Present
• Provided personalized care and assistance to patients in their homes, ensuring their comfort and well- being
• Assisted patients with mobility needs including transferring from bed to wheelchair or vice versa
• Maintained a clean and organized environment for patients by performing light housekeeping duties
• Engaged in meaningful conversations with patients to provide emotional support and companionship
• Escorted patients to medical appointments or social outings while ensuring their safety at all times Ccar Volunteer
CCAR-New London, CT
December 2024 to Present
Facilitate recovery and support groups, enhancing community engagement. Serve as a receptionist and recovery ambassador, improving client interactions. Provide direct outreach support via calls, increasing access to resources. Collaborate effectively to achieve recovery-focused goals, fostering teamwork. PCT (patient Care Technician)
Private Family-Jewett City, CT
July 2019 to March 2021
Provided direct care and ADLs, enhancing patient comfort and well-being. Prepared nutritious meals, fostering health and recovery. Delivered perineal, wound, and circulatory care, ensuring patient safety. Offered companionship, improving patient morale and mental health. Supported daily activities, contributing to patient independence. Cna/caregiver
Private Contracter-Montville, CT
January 1997 to December 2016
Provided comprehensive care to elderly and disabled residents, enhancing their quality of life. Administered medications and monitored vital signs, ensuring accurate and timely healthcare. Facilitated daily living activities, promoting independence and well-being among residents. Maintained detailed care records, contributing to effective patient management and communication. Supported wound care and postmortem procedures, ensuring dignity and respect for all individuals. Merchandising and Customer Assistant
Sears Holdings Corporation-Waterford, CT
July 2013 to June 2014
Managed shipping and receiving, enhancing store setup and displays for improved customer engagement.
Processed online orders and handled cash transactions, ensuring accurate and eff icient service. Maintained stock levels, contributing to a well-organized and fully stocked sales floor. Provided customer service, resolving inquiries and enhancing overall shopping experience. Collaborated with team to optimize store operations, achieving measurable improvements in eff iciency. Crew Trainer/cashier
McDonalds-Uncasville, CT
June 1997 to September 2001
Trained new team members, ensuring eff icient service and adherence to quality standards. Operated cash register, handling transactions with accuracy and providing excellent customer service. Prepared food items, maintaining high hygiene standards and timely service delivery. Resolved customer complaints, enhancing satisfaction and repeat business. Collaborated with team to streamline operations, improving overall eff iciency. PCA
Education
HIGH SCHOOL DIPLOMA
Ella T Grasso Regional Vocational Technical High School-Groton, CT August 1997 to June 2001
Trade school
Skills
• Working with people with developmental disabilities
• Recovery Coaching
• Developmental disability care assistance
• Medication administration
• Dressing assistance
• Resident's rights
• Nail care
• Microsoft Word
• Food Service
• Medical Terminology
• Bathing assistance
• HIPAA
• Oral hygiene
• Home & community care experience
• Bedpans
• Home health care assistance
• Mental health support
• Direct support
• Hospice care
• Healthcare privacy protection
• Driving
• Medical office experience
• Catheter care
• Safe environment creation
• Team Collaboration
• Computer operation
• Hoyer lift
• Residential care home experience
• Basic math
• Typing
• Patient Care
• Patient observation
• Laundry
• Microsoft Office
• Stocking
• Nursing
• Communication skills
• Care plans
• Computer Networking
• Urinary drainage unit
• Employment & labor law
• Bedpan use
• Climbing
• Management
• Time management
• Website
• Mobility assistance
• Autism Experience
• Glucometers
• Live-in employment
• Grocery store
• Patient hygiene assistance
• Meal preparation
• Inventory control
• Crew Member
• Home health agency experience
• Phone etiquette
• Hospitality
• Palliative care expertise
• Long-term care assistance
• Geriatrics
• Cash handling
• Retail Sales (5 years)
• Alzheimer's Care
• Health promotion (health monitoring and safety measures)
• Call center experience
• Data Entry
• Problem Solving
• First aid
• Group home experience
• CNA patient management - CNA patient management (1-5 patients)
• Portable toilets
• First Aid Certification
• Customer Service
• HHA
• Adaptability
• Working with people with disabilities
• Blood pressure monitors
• Assisting with ADLs
• Pulse oximeters
• Patient transfer methods
• Organizational skills
• Bed linen changing
• Adult care assistance
• Substance abuse
• Urinal use
• Skincare
• Meal assistance
• Community health care assistance
• CNA
• Emotional Support
• Home health
• Active Listening.
• Vital Signs
• Experience with individuals with mental health conditions
• Pediatrics
• Senior care
• Rehabilitation care assistance
• CPR
• Anatomy knowledge
• Load & unload
• Toileting assistance
• Community center experience
• Rehabilitation center experience
• Experience with individuals with substance use disorders
• PCA
• Food Preparation
• Dementia Care
• Certified Nursing Assistant
• Caregiving - Caregiving experience (More than 20 years)
• Companionship support
• Experience with children
• Denture care
• Assisted living
• Safe patient lifting practices
• Gait belt
• Computer skills
• Call light response (emergency response procedures)
• Clinical thermometers
• Shaving (patient care)
• Hair care
• Interpersonal Skills
Languages
• Spanish - Beginner
• English - Fluent
Awards
Recovery Coach Certificate
May 2025
Five day Recovery Coach Academy Certification
Certifications and Licenses
Driver's License
Certified Recovery Specialist
Caregiver Certification
Personal Care Aide (PCA)
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