Remote Customer Service Candidate with Tech Proficiency
Resume:
Jacquelyn Sandoval
Fremont, MI *****
*********.********@***.***
Professional Summary
CERTIFIED MEDICAL ASSISTANT AS OF JANURARY 9TH 2024 Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeping
Mission Point Nuring and Rehabilitation Center-Cedar Springs, MI Present
As a housekeeper at Mission Point I did many things. Responsibilities included patients rooms, common areas within the nursing home, and lunchrooms depending on the hall I was assigned that day. In the common areas of the nursing home we would dust the pictures, clean the railings on side walls, clean tables take the trash out and vacuum. cleaned windows. We Had three common areas throughout the nursing home. We had lunchrooms we would go into after breakfast and lunch change the tablecloths, wipe tables, and replace with new cloths, take trash sweep and mop. IN residents room responsibilities were to clean the showers, toilets, sinks, appliances, change any appliances running low, clean mirrors, sweep and mop bathroom. In the rooms we would change trash out, vacuum or sweep, dusting and mopping.
Housekeeper
Arbor Hills Rehabilitation and Healthcare Center-Eagle Lake, TX September 2015 to May 2022
As a housekeeper at Arbor hills I did many things. Responsibilities included patients rooms, common areas within the nursing home, and lunchrooms depending on the hall I was assigned that day. In the common areas of the nursing home we would dust the pictures, clean the railings on side walls, clean tables take the trash out and vacuum. cleaned windows. We Had three common areas throughout the nursing home. We had lunchrooms we would go into after breakfast and lunch change the tablecloths, wipe tables, and replace with new cloths, take trash sweep and mop. IN residents room responsibilities were to clean the showers, toilets, sinks, appliances, change any appliances running low, clean mirrors, sweep and mop bathroom. In the rooms we would change trash out, vacuum or sweep, dusting and mopping. Medical Assistant
Physicians Health Services-Big Rapids, MI
March 2014 to July 2015
Responsibilities
As a medical assistant in an office/ walk in clinic we see high volume of patients, medical care, shots, medication dispense, vital signs, as well as answer multi telephone lines, make referrals, appointments and clerical duties.
Other responsibilities included vacuum and dust patient waiting room, clean windows doors, blinds, chairs. Three bathrooms needed sanitized and cleaned. clean toilets, sinks, soap dispensers, paper towels holders refilled soaps, tissue paper, cleaned mirrors swept and mopped. The back offices were dusted and vacuum regularly. All doctor rooms were sanitized every night, with the cleaning of sinks, beds, counter tops mirrors, tools, carts and door handles. Reason for leaving was mothers death
Accomplishments
I have in the last year learned a lot about the medical field as a medical assistant and clerical job responsibilities, I have learned to properly document in charts as well as testing supplies. I believe this will help me in any aspect of the medical field.
Skills Used
I am able to use my medical assistant knowledge through the skills of administrating shots, seeing patients of all ages, multi task, answer multi telephone lines, schedule and referrals for procedures needing to be attended to, able to schedule and cancel appointments for patients, clerical duties,check listing and properly documenting any changes or information needed to be entered in a persons electronic file.
Davila dialysis
Davila Dialysis-Grand Rapids, MI
January 2014 to November 2014
Responsibilities
Cervical duties, filing, answering multi, phone lines and assisted boss in office. Accomplishments
I learned to file, answer multi phone lines, document and handle dialysis patients properly 911 Dispatcher
Guardian Ems-Columbus, TX
September 2007 to August 2010
Answered multiple lines, 911 operator, 911 dispatcher, scheduled ambulatory transports, Education
Diploma in Medical Assistant in Medical Assistant
Everest Institute - Grand Rapids, MI
2013 to 2014
High school diploma or GED
Skills
• CPR
• Clerical experience
• EHR
• EKG
• Injections
• Phlebotomy
• English
• Medical terminology
• Medical Office Experience
• Customer service
• Organizational skills
• Patient Care
• EMR
• Scheduling
• Filing
• Epic
• Medical Records
• Vital signs
• Microsoft Word
• Receptionist
• Vital Signs
• Inside sales
Certifications and Licenses
Nationally Registered Certified Medical Assistant (NRCMA) Certified Clinical Medical Assistant (CCMA)
Driver's License
Certified Medical Assistant (CMA)
January 2025 to January 2028
RMA
Registered Medical Assistant (RMA)
January 2025 to January 2028
CERTIFIED MEDICAL ASSISTANT AS OF JANURARY 9TH 2025
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