Jacqueline Martins
***** ****** **. ****** ** ***35
Phone: 469-***-**** / ************@*****.***
Well-developed communication skills with diverse experience, ability to work independently and as part of a team. Effectively develop client relations, providing superior service and guaranteeing satisfaction. Possess strong interpersonal skills and the ability to motivate and direct others in a supportive cooperative team environment. Seeking a new challenging position where I will successfully employ my expertise, education and trilingual skills.
QUALIFICATIONS
Fluent in English, Portuguese and Spanish
Licensed in Life and Health Insurance
Exceptional customer service skills
Fast learner and self-motivated
Team leadership skills
Flexible and reliable
EXPERIENCE
012/23 to present - Frisco, TX Self-employed
Market, explain, quote, prospect and sell of health insurance plans. 06/21 to 06/2022 - Healthlogistica (Remote) Operations Manager Be the liaison between Healthlogistica and businesses, open Covid-19 vaccination clinics throughout the country, hire, train and manage ground teams.
03/2016 to 07/2019 (Dallas, TX) Self-employed / Business Partner Some skills / knowledge used: client acquisition, client presentation, preparing estimates and invoices, scheduling jobs, payroll, account reconciliation, keeping daily and weekly reports, balancing books each month. Work on the field by educating, offering and selling life insurance and Medicare products. 12/2007 to 02/2017 - Marketing Agencies (Illinois, Texas) Brand Ambassador for Marketing Promotions A spokesperson for a product, brand or a company. Organize product(s) into a presentable display to capture prospective customer’s attention by creating awareness of new products. Provide timely reports and journals to the companies I am promoting.
02/2013 to 05/2014 - Valvexport (Chicago, IL) Inside Sales Follow up with clients in Latin America via email and phone. General clerical duties (photocopying, scanning, fax and mailing). Maintain and update accounts using a CRM system and hard-copy files. Handle requests from clients for pricing and information. Prepare Quotes, Purchases and Invoices using QuickBooks. Arrange delivery of goods to clients with freight companies. 04/2012 to 07/2012 - Networked Insights Chicago,IL) Bilingual Research Analyst Research and analyze information on social media data accurately and following the deadline. Translate data truthfully from colloquial Portuguese or Spanish to English. Evaluate data bringing to client essential answers about how consumers view their brands, products, competitors and marketing strategies. Help with internal audit for proprietary tools system.
02/2009 to 05/2014 - Assembly of God Church (Chicago, IL) Secretary / Controller Assist in financial distribution of funds allocated to the church and overseas missionaries. Arrange wire transfer with raised money from sponsors to aid families in Africa. Encourage people to support missionaries. Make deposits from weekly offerings, allocate monies for church bills and assure bank accounts are in good order. Create a monthly PP presentation and present to church audience. COMPUTER SKILLS: Windows, Microsoft Word, Excel, PowerPoint, Outlook, Corel Draw, QuickBooks, CRM, SQL.
EDUCATION: Universidade Federal de Pernambuco - Recife, PE, Brazil. Bachelor in Liberal Arts: Major in Portuguese and Spanish; Minor in Teaching. 2004. Professional License: Life and Health Insurance. 2016