Dedicated Paraprofessional with Student Support Focus
Resume:
Sybil A.Young-Richson
Dedicated Paraprofessional with a passion for student support
New Orleans, La. 404-***-**** ********@*****.***
Profile of Qualifications
● Demonstrated Experience in student support.
● Proficient in educational methods, exceptional patience, and adept at collaborating with staff to enhance classroom learning environments.
● Expertise in ensuring the safety and development of students.
● Proven record of establishing high performance expectations for students, in support of academic, social skills and emotional development
● emotional intelligence and strong organizational skills
● Professional Billing and Accounting Specialist, with experience processing accounts payables/receivables, posting, cash applications; insurance verifications, processing HCFA/UB92 claims processing and patient scheduling.
● Performed Administrative assistant functions (data entry, typing, front desk, phones), process financial reports and excellent Customer Service skills.
● Worked with Passport, Apex, Emdeon, Airrosti, Appointment Plus, EPIC, Nextgen, Invision & EDM.
● Expertise in reconciling moderate to complex employee disputes, arbitrations, and claims timely. Education & Professional Development
Accounting & General Studies, Delgado College - New Orleans, LA Medical Billing, Georgia Medical Institute - Atlanta, GA Professional Experience
Paraprofessional, 2022-present
CRESCENT CITY SCHOOLS
● Maintaining the safety and development of the students
● Establishing high expectations for each student, and supporting their academic, social, and emotional development
● Partnering with classroom teachers to deliver instruction individually, in small groups, and support whole class instruction for more than 50% of the workday.
● Conduct meetings with parents, teachers, and school leadership.
● Developed educational learning materials and communication techniques.
● Specialized in working with children with special needs Pharmacy Coordinator- New Orleans, LA September 2020 – 2022 SAINT THOMAS PHARMACY
● Managed workflow of the pharmacy
● Handled inbound calls, providing a one call resolution for patients and providers.
● Investigate and resolve patient/physician inquiries and concerns
● Performed data entry
● Effectively triage patient when necessary to the clinical team member
● Communicate with external constituents by phone, email, or EMR, including physician offices
2
Financial counselor/Patient Service Coordinator
OCHSNER MEDICAL CENTER - Jefferson, LA - December 2016 - March 2020
● Greeting and registering patients at check-in
● Answer all inbound calls
● Appointment Scheduling
● Insurance verifications,
● Data entry,
● Payment processing
● Medicaid eligibility registration
Universal Billing Specialist - Ricoh America's Corporation RICOH OF AMERICA - Duluth, GA - 2013 to 2016
● Processed contract data information into billing systems
● Managed contract billing and monthly reports
● Obtain usage data from customers for invoicing, resolved discrepancies.
● Respond to customers inquiries, while maintaining updated data records.
● Met monthly deadline reporting and determined prompt billing goals. Secondary Claims Biller
NORTHSIDE HOSPITAL - Atlanta, GA - 2012 to 2013
● Conducted printing secondary health claims,
● Identified and supplied explanation of benefits.
● Validated claims and supplied correspondence to secondary payers.
● Owned Repricing and accounting responsibilities
● Responded to all inquiries regarding claims.
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