Customer Service & Team Support Professional

Mary Burt

Detroit, MI *****

313-***-**** ***********@*****.***

Professional Summary Motivated and dependable professional with a strong background in customer service and team support. Known for reliability, adaptability, and effective communication. Dedicated to delivering high-quality assistance and contributing to a positive, efficient, and collaborative work environment.

Experience

Detroit Soul Restaurant Support Staff

Detroit, MI Apr 2023 – Oct 2024

● Supported kitchen and service teams to ensure smooth daily operations.

● Assisted with food preparation, cleaning, and organization tasks as directed by management

● Maintained a clean, safe, and efficient workspace. Grow Detroit Young Talent Landscaping Maintenance (City Parks & Recreation) Detroit, MI May 2023 – Sep 2023

● Performed landscaping and beautification duties for public parks and recreation areas.

● Operated lawn and maintenance equipment safely and efficiently

● Collaborated with team members to complete seasonal projects on schedule. Coriander Kitchen Support Staff/Dishwasher

Detroit, MI Apr 2022 – Oct 2025

● Assisted with daily kitchen operations including food preparation and dishwashing.

● Maintained kitchen and dining area cleanliness and organization.

● Supported staff during high-volume hours to ensure consistent workflow. Grow Detroit Young Talent Landscaping Maintenance (City Parks & Recreation) Detroit, MI May 2022 – Sep 2022

● Provided landscaping and grounds maintenance support for city properties.

● Ensured proper care of tools and compliance with safety procedures. McDonald’s Crew Trainer

Detroit, MI May 2020 – Sep 2021

● Trained and supervised new employees on customer service and safety standards.

● Delivered friendly, efficient service while maintaining cleanliness and accuracy.

● Assisted management with daily operations and team coordination. Grow Detroit Young Talent Police Cadet (Senior Citizen Recreation Worker) Detroit, MI May 2019 – Sep 2019

● Assisted in organizing and facilitating senior recreation activities.

● Supported facility operations and promoted safety in community programs. Skills

● Active Listening & Communication

● Conflict Resolution & Team Collaboration

● Time Management & Reliability

● Adaptability & Decision-Making

● Emotional Intelligence & Empathy

● Leadership & Attention to Detail

Education

Art Academy in the Woods

Attended 2018 – 2022

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