HR and Payroll Coordinator with Bilingual Proficiency

DESIREE ORTEGA

*** *. ****** **. ******, CA ***** 714-***-**** *****************@*****.***

Objective:

To obtain a position that promotes personal and professional growth in a field where I can contribute my work experience, work ethic, and professionalism.

Skills:

Bilingual: English/Spanish

Multi-task oriented and flexible

Great organizational skills

Works well independently or part of a team

Knowledge of MS Word, Excel, & Outlook

Works well under pressure

Good logic application

Follows directions well

Calendar Management – 4 Years

Time Management – 4 Years

Work Experience

SecureNet Protection Services Santa Ana, CA 03-2020 / Present

Human Resource / Payroll Coordinator

Managing the Human Resources and Payroll department

Processing payroll myself for over 200 employees

Plan and conduct new employee orientation

Identify and manage training and development needs for employees

Administer HR policies and procedures

Administer compensation and benefits

Conduct exit interviews

Review and update employee rules and regulations

Coordinate employee safety, welfare and wellness

Knowledge of relevant software

Generalist human resources experience

Maintain the human resource information system and employee database

Manage any payroll adjustments

Create manual checks

Process final checks

Creating payroll reports determining clients’ prices, over time and double time

Fixing payment discrepancies

Managing pay rates

Software’s – ADP, Outlook, Excel, Word, TrackTik

Kura Sushi USA Irvine, CA 09-2018 / 03-2020

Payroll Coordinator/ Human Resources

Input new hires information into ADP.

Update any employment changes into ADP.

Processed termination paperwork through ADP.

Inputted employee’s hours manually into ADP if needed.

Approved employee’s timecards once the store manager approved them.

Responded back to different store locations with any questions regarding Human Resources/ Payroll.

Processed manual checks.

Collect and verify employee’s data, compute wages and ensure employees receive correct payment.

Updated any salary increases, bonuses and incentives, vacation and leave pays.

Priority Workforce Tustin, CA 06-2016 / 08-2018

Payroll Coordinator/ Human Resources

Working with HR and Operations and Risk dept to ensure adherence to company and state policies.

Generating, sorting, matching, and scanning customer invoices and employee timesheets.

Additional Functions

Answering phone calls, respond to and resolve employee or customer inquiries regarding payroll, invoicing, or new hire data entry.

Processing new hires, verifying onboarding packets for completion, creating employee records and data entry.

Updating employee records such as assignments, pay/bill rates and termination.

Payroll processing:

Receiving timecards and calculating hours to be paid while maintaining the accuracy of hours to be paid using Excel Spreadsheets.

Pacific Dental Services Irvine, CA 06-2014 / 05-2016

Collection Specialist

Answering inbound calls

Making outbound calls

Processing payments

Contacting patients regarding past due balance

Emailing patients

Arranging new contracts

Explaining collection process

Negotiating new monthly payments

J.O. Detailing Shop Riverside, CA 01-2010 / 05-2014

Receptionist

Screened and forwarded calls,

Provided information on pricing

Scheduled appointments and updated appointment calendars

Provided information about establishment such as location of departments, offices, employees within the organization, and services provided

Created and organized filing system alphabetically and numerically order

Processed payments/checks

Education

Santa Ana College Santa Ana, CA 2016-2020

Santa Ana High School Santa Ana, CA 2013-2014

High School Diploma 2014

VOLUNTEER EXPERIENCE

Vida Abundante Santa Ana, CA 2010-2013

Children Supervisor

Salvador Park Santa Ana, CA 2010-2010

Children Supervisor

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