Sales Leader with Operations Experience
Resume:
Aimee Nascimento
Davie, FL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Sales Manager
AAA Healthcare-Hollywood, FL
April 2021 to May 2024
I hired, trained and supervised 10 sales agents. I was responsible for conducting weekly team meetings, schedules as well as maintaining sales quotas.
Server/Cashier/ To-Go
Tower Deli & Diner-Davie, FL
April 2022 to January 2024
Server/Bartender
Buca di Beppo-Davie, FL
2022 to 2023
Server/Hostess/Food Runner
Olive Garden-Plantation, FL
2020 to 2022
Office Manager/Bookkeeper/dispatcher
Hospitality Purchasing-Dania, FL
January 2017 to September 2020
Customer Service and Sales Manager/Quality Assurance American Express-Plantation, FL
2014 to 2017
Customer Service Manager
Purebred Breeders-Cooper City, FL
June 2010 to September 2014
Lead Infant/Toddler Teacher
Lil' Rascals Academy-Davie, FL
Assistant Manager Retail
Bath & Body Works-Plantation, FL
Retail Sales Associate/Customer Service manager
High Times Smoke Shop-Hollywood, FL
Education
Some college
Skills
• Sales Management
• Cold Calling
• Management (6 years)
• Negotiation
• Account Management
• Direct Sales
• Upselling
• QuickBooks
• Assistant Manager Experience
• Retail Management
• Insurance Sales
• Data Entry
• Merchandising
• Sales (10+ years)
• Toddler Care
• Microsoft Outlook
• Inside Sales
• Retail Sales
• Office Management
• Behavioral Health
• Recruiting
• Childcare
• Supervising experience
• Interviewing
• Leadership
• Human resources
• Conflict management
• Guest services
• Restaurant experience
• Cash register
• Cold calling
• Front desk
• Typing
• Insurance sales
• Customer service
• Classroom management
• Teaching
• Retail sales
• Hospitality
• Account management
• Direct sales
• Bartending
• Team management
• Quality assurance
• Marketing
• Windows
• Sales management
• Communication skills
• Training & development
• Microsoft Office
• Computer skills
• Microsoft Excel
• Filing
• Data entry
• Phone etiquette
• Appointment scheduling
• Basic math
• Host/hostess experience
• POS
• Hotel experience
• Administrative experience
• English
• Working with people with disabilities
• Customer support
• Medical office experience
• Order entry
• Fine dining experience
• Classroom experience
• EMR systems
• EHR systems
• Mentoring
• Assistant manager experience
• Patient observation
• Sales
• Microsoft Office
• Account management
• Salesforce
• Upselling
• Inventory Control
• Autism Experience
Certifications and Licenses
Child Development Associate Certification
Driver's License
RBT Certification
CNA
Assessments
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Cooking skills: Basic food preparation — Proficient July 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Outside sales — Proficient
March 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Food service: Customer situations — Proficient
June 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer service fit — Proficient
August 2023
Measures the traits that are important for success for customer service roles Full results: Proficient
Early childhood development — Proficient
June 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Customer service — Proficient
August 2023
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient February 2024
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
January 2024
Responding to customer situations in a retail setting Full results: Proficient
Office manager — Proficient
March 2024
Scheduling and budgeting
Full results: Proficient
Work style: Reliability — Proficient
December 2023
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Written communication — Proficient
December 2023
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Basic computer skills — Proficient
March 2024
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer focus & orientation — Proficient
September 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Food service: Customer situations — Proficient
October 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
July 2023
Level of motivation and discipline applied toward work Full results: Proficient
Retail customer service — Proficient
June 2023
Responding to customer situations in a retail setting Full results: Proficient
Recruiting — Proficient
January 2024
Managing the candidate sourcing and selection process Full results: Proficient
Inside sales — Proficient
September 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Case management & social work — Proficient
September 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Call center customer service — Proficient
June 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Retail management — Proficient
May 2024
Managing staff, customer relationships, and finances in a retail environment Full results: Proficient
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Time management skills — Proficient
June 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Learning agility — Proficient
August 2023
Learning and applying new information
Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient June 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Food service: Customer situations — Proficient
January 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Food safety — Proficient
January 2024
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Work motivation — Proficient
May 2024
Level of motivation and discipline applied toward work Full results: Proficient
Bartending — Proficient
June 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Attention to detail — Proficient
January 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Outside sales — Proficient
October 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Management & leadership skills: Planning & execution — Proficient November 2023
Planning and managing resources to accomplish organizational goals Full results: Proficient
Verbal communication — Proficient
August 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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