Administrative Assistant with Sales Support Expertise

CHERYL H. WAHLHEIM

Broomfield, CO ***** - 303-***-**** - **********@*****.***

www.linkedin.com/in/cwahlheim5192

PROFESSIONAL SUMMARY

Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with various teams across the organization Successful record of managing schedules and calendars, prioritizing meetings for multiple executives, supporting remote Sales team.

Organized, adaptable and knowledgeable about assisting executives. Clear understanding of expenses, calendar scheduling, calendar auditing and assisting with executive activities, travel arrangements, and report creation. SKILLS

• 7+ years of Administrative Support. Purchasing

and requisition agent. Software IT Asset

experience managing Microsoft Volume

Licensing, Adobe products, CRM applications.

Inventory management of corporate business

assets and licenses. Audit management with

experience in Sarbanes-Oxley and Security

auditing.

Administrative Support in Sales for 9+

Executives

• Workday/ADP/Seismic/Gong/Espresa

• Document management

• CRM, Salesforce

• Inventory management

• Microsoft Office 365,

Teams and Zoom

• Purchasing using Oracle ERP Cloud

• Event Management for up to 250

people

• Chat GPT, Microsoft CoPilot AI and

SlackAI

• SAP Concur Expense

WORK HISTORY

SR. ADMINISTRATIVE ASSISTANT FOR SALES, May 2021 to current Calix, Inc.

• Support multiple SVPs and Vice Presidents in our global sales organization and their entire teams. The job is 100% remote.

• Make travel arrangements, create itineraries, and confirm logistics.

• Create, reconcile and submit expense reports using Concur.

• Source items or services, generate purchase requisitions and route invoices for payment.

• Conduct research and prepare reports, handling sensitive information in a confidential manner.

• Create and maintain Outlook distribution lists, Org charts and various other administrative records.

• Coordinate the shipment and tracking of items to external parties.

• Plan, manage and execute VP team events and conferences in cities across the U.S. and Canada.

• Liaise with executive assistants to handle requests and queries from executive team.

• Provide back-up to other AA and EA team members, as needed.

• Work on various projects, as requested, with Customer Success, Talent & Culture and other teams.

• Create and manage Salesforce Chatter groups as well as pulling data using Analytics Studio

• Plan, order and manage 250+ Holiday customer baskets for Sales department.

• Manage quarterly Territory Reviews for Western and North Regional Sales Managers

• Create and execute Regional Team customer events across the US and Canada; hotel reservation, conference rooms with audio and visual setup, food and beverage setup, Teams or Zoom setup for remote attendees, after hours event management with transportation and dinners. SALES AND MARKETING ADMINISTRATOR V, 08/2019 to May 2021 Excelitas, Inc.

• Manage Boulder executive travel, calendars and expenses for both Commercial and Defense & Aerospace sales teams.

• Manage Boulder site visitors including security screening, lodging, on-site catering, and dinner reservations.

• Coordinate updating & printing of sales materials for distribution at trade events.

• Select and ship products for display at trade shows and other events with support from Business Development Managers.

• Manage business card ordering for all site personnel.

• SAP Concur Expense administrator for Boulder site personnel.

• Assist with documenting, implementing, updating, maintaining and training personnel on sales tools, distribute incoming sales leads.

• Work within Salesforce on management of contacts and ITAR trade compliance screening databases, and manage NPI opportunities.

• Run bi-weekly New Business Review meetings and enter new opportunities into Salesforce.

• Manage Sales document records in Omnify, update documents as needed every 2 years.

• Database management in Omnify and Salesforce

Information Systems Manager, 05/2011 to 09/2017

BI, Inc. A Geo Group Company

• Computer purchasing and requisition agent for 70+ Corporate and Field offices.

• Manage diverse team including Database Administrators, Systems Administrators, Web Developer, Network and Security Engineers.

• Manage IT personnel in 3 three Corporate locations.

• Project manage the technology infrastructure upgrade of a new business office near Chicago. Managed Sarbanes-Oxley audits for 5 years.

• Manage secure VPN appliances and tokens for user access to company network.

• Determine and manage the budget process for my team, including salaries, IT infrastructure upgrades and new purchases, software and hardware maintenance and the team's continuing education.

• Work with current vendors on maintenance contract support and ongoing technical support. Continuously interviewing and vetting new vendors as we investigate new processes and products for the company.

• Work with Federal clients on annual tasks such as updating Security Policies and Procedures, and annual Security training for privileged network users with access to Sensitive Personally Identifiable Information. Work with Federal clients on Authority to Operate renewals every 3 years, as well as Security Audits when requested.

• Ongoing Disaster Recovery planning with four sites.

• This includes annual tabletop exercises, server and data replication, infrastructure updates at all 4 locations, testing of phone call tree process and update of all disaster recovery procedures and documentation.

• Administer Help Desk application solution.

EDUCATION

B.A: Organizational Development

Regis University - Denver, CO

Minored in Information Technology Management

Certified Administrative Professional – CAP, IAAP

Currently working on: Google Project Management Certification

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