Administrative Operations Specialist with 20+ Years Experience

PROFESSIONAL SUMMARY

Experienced Administrative and Operations Professional with over 20 years of diverse experience across business management, office administration, project coordination, and support services in both India and the Gulf. Proven ability to streamline operations, manage documentation, handle logistics, and support senior leadership. Adept at resource planning, vendor coordination, compliance, and communication, with a background in business ownership and administrative support across industrial and corporate sectors. Seeking to contribute to the administration department of a reputed organization.

Phone: +91-999*******,+91-952*******

Email: ***************@*****.***

Location: Kerala, India

SANJU A KURUVILLA

Administrative Professional

Owner / Operations Manager Feb 2003 – Mar 2022

Anachira Auto House (HP Dealers), India

Oversaw day-to-day business operations, including finance, staff supervision, and customer engagement. Managed budgeting, expense control, and bookkeeping to ensure profitability. Designed and executed marketing strategies to grow customer base and brand visibility. Handled customer service issues, ensuring timely resolution and client satisfaction. Recruited, trained, and supervised staff to maintain service quality. Ensured business compliance with legal, safety, and regulatory norms. Monitored inventory levels, managed procurement, and coordinated supplier relationships. Led continuous process improvements to enhance operational efficiency. Built partnerships to expand market reach and support long-term growth. Analyzed market trends and competitor strategies to adapt and stay competitive. PROFESSIONAL EXPERIENCE

Administrative Assistant Sep 2000 – Jan 2003

HADIAL-NAJRANI O&M, Saudi Arabia

Supported project managers and engineers in preparing manpower deployment schedules. Coordinated logistics for material and equipment movement across job sites. Prepared and processed invoices and project-related documentation. Maintained payroll records, personnel files, and project correspondence. Liaised with ARAMCO for project approvals, documentation, and site-level requests. Managed HR functions, including disciplinary procedures, scheduling interviews, and staff movements. Handled procurement tasks—sourcing quotations and managing supplies. Supervised security staff and ensured administrative policies were followed. Contributed to policy revisions and implemented operational updates as required. Administrative cum Plant Assistant May 1999 – Aug 2000 Flat Product Facility Project, Saudi Iron & Steel Co. (HADEED), KSA Managed administrative correspondence and internal communication for the planning department. Handled incoming and outgoing communication via fax, phone, and email. Maintained detailed meeting records and tracked decisions and action points. Provided 24/7 coordination support for technical teams and clerical tasks. Generated and updated project databases, records, and punch lists. Maintained records of inspections, deficiencies, and corrective actions. Managed personnel files and assisted with claims processing under warranty terms. Administrative Assistant to Admin Manager / Secretarial Assistant to Managing Director Jun 1998 – Dec 1998 Tropical Airways, Cochin, India

Assisted in preparing agendas and minutes for administrative meetings. Maintained attendance logs and time tracking for office personnel. Supported policy enforcement and regulatory compliance. Developed systems for office coordination and operational efficiency. ADDITIONAL INFO

Nationality: Indian

Passport Number: P6435384

Willing to Relocate: Yes

Availability: Immediate

EDUCATION

Master of Business Administration (MBA) – Marketing Hindustan College of Engineering, Chennai, India 1994 – 1996 Bachelor of Commerce (B.Com)

Mar Athanasius College, Kothamangalam, India 1991 – 1994 KEY SKILLS

Office & Business Administration

Operations & Staff Coordination

Procurement & Inventory Management

Client Relations & Communication

Financial & Budgetary Management

Project Documentation & Scheduling

HR Administration & Payroll

Compliance & Regulatory Support

Vendor & Logistics Coordination

Meeting Coordination & Minute Taking

Trainee Administrative Manager May 1996 – Jun 1997 Manakunnath Constructions Pvt. Ltd., Cochin, India Prepared timesheets and maintained attendance records for site staff. Compiled and reported daily expenses for approval and payment processing. Managed expense logs and administrative accounts.

Tracked inspection schedules and documented fleet maintenance. Handled legal and general documentation for administrative matters. LANGUAGES

English – Fluent

Hindi – Fluent

Malayalam – Native

Policy Implementation & Office Procedures

Time & Task Management

Travel & Accommodation Arrangements

Multi-Departmental Coordination

Record Keeping & File Management

Basic Accounting & Invoicing

MS Word, Excel, PowerPoint

Email Correspondence & Internet Research

Confidential Information Handling

Team Support & Interpersonal Communication

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