Multitasker with IT and Customer Service Experience

Joanna Walton

Oakland, MD

******.******.**@*****.*** 419-***-****

Work Experience

Remote Tech Support

Goldschmitt and Associates - Leesburg, VA

Dec 2024 - May 2025

- Assisted customers with tech support via telephone. Professional Driver

First Transit - Sandusky, OH

Oct 2019 - Feb 2020

- Reviewed schedules for feasibility and conducted vehicle pre-checks.

- Transported customers according to route schedules. Unload/Customer Service

Lowe's - Sandusky, OH

Aug 2018 - May 2019

- Unloaded merchandise and appliance trucks, organized inventory, and assisted customers. Cashier/Customer Service

Burger King - Sandusky, OH

Apr 2018 - Jul 2018

- Processed drive-thru payments and handled closing duties. Delivery Driver

Pizza Hut - Sandusky, OH

Feb 2016 - Jan 2017

- Delivered food, assisted in preparation and cleanup, and supported store opening procedures. Work Study Student

Ohio Business College - Sandusky, OH

Feb 2015 - Nov 2016

- Provided administrative assistance.

Sales Associate/Cashier

Target - Sandusky, OH

Jul 2012 - Mar 2015

- Helped customers locate products and provided excellent customer service. Education

Associate Degree in IT

Ohio Business College - Sandusky, OH

Jun 2015 - Aug 2017

High School Diploma

The Adventure High School - Morgantown, WV

1998 - 2000

Skills

Customer Service - Food Service - Sales - Crew Member Support - Administrative Assistance

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