Customer Service Representative
Resume:
Adele F. Lyons
Experienced Sales Professional
Expertise
Planning and organizing
Social media planning
Copywriting
CMS management
Social media analysis
Marketing management
Excellent communication
Flexible
Quick thinker
Adaptability
Problem solving
Education
BACHELOR'S DEGREE
Wagner College
Marketing & Accounting
1989 – 1991
Staten Island, NY
ASSOCIATES DEGREE
Endicott College
Marketing & Accounting
1987 - 1989
Beverly, MA
Professional Experience
THE FRUGAL FRAMER, STUART, FL FEB 2016 – APR 2025
Custom Art Designer and Framer
Collaborated with clientele to understand their framing preferences and offering creative direction to enhance the presentation.
Personally and physically responsible for constructing the clients orders from start to finish, with all production done on the premises.
Explained the importance of using archival materials to preserve the integrity of the artwork.
Projects include and surpass displays of jerseys (hand-sewn), guitars, firearms, artifacts, historical pieces, paintings, tapestries, stitcheries, medals, photos, lithographs, memorabilia and much more.
Responsibilities: Reporting directly to the owner, opening and closing the store, completing end-of-day reports, balancing cash drawers and batch credit card transactions, inventory of materials and products received, any items transferred to the “sister store” in Vero Beach, staging inventory on the sales floor, keeping the store fresh and clean and be at full attention to the needs of the clientele.
HOME GOODS, STUART, FL JUN 2009– FEB 2016
Front-End Coordinator
Customer relations; greeting and directing clientele to their desired items.
Responsibilities: Over-seeing associates regarding any transactions and any assistance needed. Able to use my discretion of any possible discounts due to any imperfections of items to be purchased. Assured that each cash drawer was accurate before opening and also retrieved excess monies throughout the day/night so the drawers were not over the allotted amount needed for security reasons. Executed the process of balancing the cash drawers and credit card transactions for end-of-day reports.
PROFILE
Committed to superior customer service with years of knowledge
in the retail, restaurant, financial administration in hospital
settings and custom art design industries. Instrumental in generating an increase in sales and profit within my positions.
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