Experienced Administrative & Operations Assistant Candidate
Resume:
Chrystal Pate
Dinuba, CA *****
******************@***********.***
Professional Summary
Talented Administrative Operations Assistant-Hotel GM-Live-in Traveling Hospice Private Caregiver with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives to minimize labor, increase productivity and maintain quality in all aspects of administrative & health support.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
checker and Stocker
ROADRUNNER MARKETS-Quartzsite, AZ
December 2024 to March 2025
• Seasonal position
• Efficiently processed customer transactions, including cash, credit card, and mobile payments
• Maintained accurate cash drawer balance by reconciling sales receipts and conducting regular audits
• Provided exceptional customer service by promptly addressing inquiries and resolving issues
• Demonstrated strong attention to detail in accurately scanning and pricing items for purchase
• Assisted customers with locating products, providing recommendations, and answering product-related questions
• Collaborated with team members to ensure smooth store operations during peak hours Truck Unloader and Stocker
Walmart-Crescent City, CA
May 2023 to January 2025
I stack pallets, Unloading Semi's, Stocking shelves.Great Team player Caregiver/Personal Assistant
In Home Support Services (IHSS)-California
November 2017 to July 2023
Transportation to appointments, cook, clean, help with financial paperwork(SSI,EDD etc.). Clerk
Road Runner Markets-Quartzsite, AZ
January 2023 to February 2023
Counter clerk for groceries. This was an end of season position. Sales Associate
Solar Bill’s LLC-Quartzsite, AZ
October 2022 to January 2023
Sales for solar panels & all accessories for off grid RV’s. Administrative Assistant
D&B Storage & Uhaul Rentals-Crescent City, CA
April 2021 to August 2021
1. Front office clerk, filing, answering phones, making reservations, checking inventory. 2. Looking over 3 Storage facilities in Crescent City, plus150 storage units at each facility. Driving for HAUL sometimes picking up or dropping off customers from the local airport and hotels. 3. Deep cleaning Covid-19 Sanitizer Specialist, loading and unloading for customers Haul Box Cargo Trailers, Hooking and unhooking HAUL Car Dolly's with all wiring packages & made sure the customers vehicle and our trailers had all front,side, rear end and brake lights worked properly before every customer left our premises. Customer's safety is #1. 4. Excellent customer service with 5 star reviews, Contract specialist, Insurance policies specialists, Grounds keeper/ Landscaping, Front end office display specialist. Billing, Bookkeeping Accounting services.
5. Trained New Hires
6. Carried out receptionist duties such as answering phones and directing clients, customers, calls and visitors
7. Completed clerical tasks including scheduling, filing and placing orders 8. Kept track of all incoming and outgoing mail as well as Office Post Office pick ups and drop offs weekly. 9. Disseminated inquiries to appropriate departments 10. Processed invoices
11. Ordered office supplies & kept a very cleanly Office & grounds. 12. Reviewed and tracked claims & disputes.
Executive Administrative Assistant
ENERGY CONCEPTS-Clovis, CA
October 2019 to January 2020
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
• Aided senior leadership during the executive decision-making process by generating daily reports to recommend corrective actions and improvements.
• Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders, and contract records.
• Enforced security policies and procedures to protect company assets from theft, loss or damage.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
• Oversaw engineering team of 8 members focused on continuous improvement processes.
• Fostered strong relationships with new & future customers and suppliers by telephone (both personal
& work), via texting & E-mail. Maintaining excellent communication.
• Supported corporate committee and generated status update reports on strategy and initiative effectiveness while offering corrective actions.
• Organized and maintained documents, files, and records.
• Supported clerical needs of more than 4 departments in the company.
• Personal Asst. to the CEO's (Scheduling personal appointments, micro-managing email.s, including taking messages, scanning documents and routing business correspondence. Caregiver
IHSSadvocates-Fresno, CA
February 2016 to January 2020
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans. Worked to improve patient outlook and daily living through compassionate care. Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Monitored vital signs and medication use, documenting variances and concerning responses. Documented information in patient charts and communicated status updates to the interdisciplinary care team.
In Care Provider/Personal Care Assistant, Self Employed LIVE IN CARE GIVER-Morgan Hill, CA
July 2018 to November 2019
• Organized personal and professional calendars.
• Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits & Family vacations.
• Led physical therapy activities such as stretches and all Therapist asks them to do. to help patients regain range of motion, build muscle and heal injuries.
• Coordinated and planned special projects at clients' homes.
• Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management, and property management.
• Cared for wounds by changing bandages, dressings, and binders to promote healing.
• Traveled with Family Members to take notes and dictation at meetings.
• Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
• Prepared homes for clients prior to arrival from business trips and vacations.
• Handled all aspects of vehicle maintenance.
• Researched and collected options for the best pricing on hotels, flights, and home furnishings.
• Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
Healthcare Aide
Willow Springs Alzheimer Special Care Center-Redding, CA June 2019 to July 2019
Cultivated amiable relationships with over 45 level 4 residents, resulting in strong overall patient happiness and emotional well-being.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Examined and addressed lacerations, contusions, and other physical symptoms in need of further attention.
Coordinated with doctors and registered nurses to develop care plans for patients. Worked to improve patient outlook and daily living through compassionate care. Worked with supervisory medical staff to review cases and improve care. Monitored vital signs and medication use, documenting variances and concerning responses. Took and recorded patient temperature, pulse, respiration, and blood pressure to monitor health statistics.
Cleaned and sanitized rooms and equipment using an aseptic technique to prevent infection and cross- contamination.
Assisted patients with daily personal hygiene such as bathing, dressing, and grooming. Private Duty Caregiver
Dr Nalchalchian-Fresno, CA
October 2018 to April 2019
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Cared for wounds by changing bandages, dressings, and binders to promote healing. Organized personal and professional calendars.
Kept detailed records of patient care, health progress & declines medication administration and changes in health or other conditions.
Liaised between doctors and patients about care plans, progress and changing health conditions. Traveled with his wife to take notes and dictation at meetings & Appointments Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean. Led physical therapy activities such as laps around the kitchen or to the stop signs and sang to them in motivational beats and assisted their physical therapist's orders.Bright positive energy will help patients regain range of motion, build muscle and heal injuries. Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Prepared food and helped patients eat to support healthy nutrition. Laundered clothing and bedding and changed linens 2-3 times per day to prevent the spread of infection. Hotel General Manager
Tiki lodge-Spokane, WA
August 2016 to March 2017
e-mail's
Managed intercompany material transfers across program repair facilities, and monitored through the pick, inspect pack and ship processes.
Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.
Created agenda, materials and communications for team meetings. Improved profit margins by streamlining operations and workflow and negotiating new vendor contracts for materials and supplies.
Performed site evaluations, customer surveys, and team audits as part of the quality assurance program. Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases. Supervised daily operations of brand new, 120-room hotel with a staff of 15 employees. Prepared invoices for customers and delivered them to rooms on the day of check-out to reduce wait times at the front desk.
Assisted guests at check-in, providing information on various services within the hotel. Hired and mentored all new employees while also demonstrating the best methods for servicing clients and guests.
Provided end-of-month audits of the resort to upper management as required. Booked large groups of people for weddings, seminars, conferences and other events and offered the best available room rates.
Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals. Directed all day-to-day operations of Hotel, city & R&R facility to provide a safe and enjoyable guest experience.
Education
High school diploma
Central High School-Silverdale, WA
February 1996 to June 1996
High school diploma or GED
Skills
• Weight handling in the workplace
• Casual dining experience
• Home health
• Account reconciliation
• Driving
• Accounting
• Computer skills
• Basic life support
• Manual handling
• Bathing
• Business and Operations Management
• Invoice processing
• HIPAA
• Contract Specialist (10+ years)
• Hospitality
• Cleaning
• Experience with children
• Productivity software
• Restaurant experience
• Catering
• Customer relationship management
• Sales
• English
• Alzheimer's care
• Dementia care
• Problem-solving
• QuickBooks
• Contract development
• Document control
• Caregiving
• Event Planning
• Applied behavior analysis
• Cashiering
• Cooking
• Bartending
• Financial Report Interpretation
• Vehicle Maintenance
• Human Resources
• Contract review and recommendations
• Customer service
• Heavy lifting
• Senior care
• Host/hostess experience
• Hotel experience
• Project Coordination
• Financial Report Writing
• Hospice care
• Organizational Management
• Acute care
• Data archiving
• Computer literacy
• POS systems
• Interpersonal skills
Languages
• English
Certifications and Licenses
Driver's License
February 2019 to February 2029
Home Care Aide Certification
Certified Home Health Aide
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