Scheduling & Administrative Support Specialist

LAWEZA ASAF

Scheduling Coordinator Administrative Support Appointment Scheduling

530-***-**** *********@*****.*** linkedin.com/in/laweza-asaf-8213791b1 Remote United States Availability: Flexible schedule Open to remote, contract, full-time, or part-time roles Detail-oriented Scheduling Coordinator with hands-on experience in appointment scheduling, calendar management, client communication, and administrative support. Proven ability to manage high-volume scheduling, maintain accurate records, and work independently in remote environments.

Skills

• Appointment Scheduling, Calendar Management & Multi–Time Zone Coordination

• Data Entry & Record Accuracy

• CRM & Scheduling Software: Calendly, Setmore, Acuity, HubSpot

• Client Communication: Phone, Email, SMS

• Microsoft Excel & Google Sheets: Tracking, Logs, Reporting

• Customer Service & Conflict Resolution

• Remote Work Tools: Zoom, Slack, Gmail

• Administrative Support & Workflow Coordination

Administrative & Scheduling Experience

ADMINISTRATIVE DATA & REPORTING PROJECT — Personal Project 2024

• Managed and organized large datasets to support operational decision-making

• Maintained accurate records and summaries using Excel

• Communicated insights through concise reports and visual summaries

• Supported administrative workflows through structured data tracking and reporting CRM & CLIENT INTAKE TRACKING SYSTEM — Virtual Client Project 2024

• Built a client intake and tracking system using Excel and Google Sheets to log inquiries, appointments, and outcomes

• Maintained accurate client contact information and scheduling history

• Organized follow-up workflows to ensure timely responses and appointment confirmations

• Generated weekly reports to monitor appointment volume and response times

• Streamlined appointment scheduling processes through structured client intake systems Work Experience

CLUB PILATES — Sales Associate Front Desk Coordinator CA July 2024 – Present

• Scheduled and managed client appointments, class bookings, and consultations using internal scheduling systems

• Handled high-volume inbound and outbound calls to confirm, reschedule, and cancel appointments

• Maintained accurate client records, attendance logs, and membership information Education

California State University, East Bay

B.S. Business Analytics (Marketing Analytics Concentration)

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