Operations and Office Manager / Logistics Specialist
Resume:
RICHELLE WESTCOOPER
.**
KEY SKILLS
• Planning and organizing
• Office management
• Excellent communication
• Flexible
• Quick thinker
• Adaptability
• Problem solving
• Rapid decision-making
EDUCATION
ATTENDED IILINIOS INSTITUTE OF ART
FASHION MARKETING/BUSINESS MGMNT
2004 – 2008
ATTENDED INDIANA UNIVERSITY
PURDUE UNIVERSITY
NURSING
2002– 2004
CERTIFICATIONS
CONSORTIUM C/TPA
DOT URINE SPECIMEN
COLLECTOR/TRAINER
CERTIFIED HR MANAGER (CHRM)
PROFESSIONAL EXPERIENCE
REGIONAL MANAGER
XPLS Logistics/Better Trucks Nashville, TN Feb 2023 – Present
• Maintain up-to-date job descriptions and conduct job evaluations to determine appropriate compensation levels.
• Process payroll, design, implement, and maintain salary structures for drivers, warehouse staff, and administrative employees.
• Analyze compensation trends in industry to ensure competitive pay complies with federal, state, and local laws and monitor employees’ performance to determine compensation and bonus decisions. FREIGHT BROKER/DISPATCHER FLEET MANAGER
Thrive Enterprise Nashville, TN Jan 2018 – Nov 2023
• Source, negotiate, secure freight from shippers/3PL providers and enter details accurately in transportation management systems (TMS).
• Oversee daily operations of the fleet, including scheduling, maintenance, compliance, and manage after-hours/emergency calls as needed.
• Implement cost-saving strategies for fuel, maintenance, and asset utilization. ACCOUNTS RECEIVABLE/OFFICE MANAGER (REMOTE)
Slaughter and Sons Construction St. Louis, MO Mar 2012 – Dec 2017
• Prepare/verify/process invoices & payments, maintain accts receivable/payable listings along with general ledger, analyze, and check accuracy of financial reports along with all other records.
• Reserve air, ground transportation & lodging for out of state projects and process travel expense reimbursements.
• Maintain office files, correspondence, scheduling, estimates, contracts, website, marketing, payroll and communicate with clients along with project managers to resolve payment discrepancies or delays. MEDIATION INVESTIGATIVE ADVISOR
EEOC Indianapolis, IN
Jun 2008 – Jan 2012
• Assessed the facts, legal issues, and interest of all parties to guide negotiations and help develop resolution options.
• Trained new OA clerks in department job duties and managed payroll.
• Performed on-site interviews, drafted mediation agreements, and facilitated open dialogue between charging parties and respondents confidentially. PROFESSIONAL PROFILE-
An initiative-taking, collaborative and responsible professional seeking an opportunity to contribute my skills within a stable organization that values professional growth and long-term development. I thrive in fast-paced, purposeful environments and am committed to supporting both employee success and customer satisfaction.
******************@*****.***
Nashville, TN
Contact this candidate