Multifaceted Administrative and Construction Professional
Resume:
Laura Thomas **** E. Ship Rock Dr
Tucson, AZ ****6
adonistomas_213@iclo
ud.com
EXPERIENCE
Five Star Maintenance, Tucson, AZ — Office Manager JANUARY 2021 - September 2024
Successfully managed multiple projects simultaneously, prioritizing tasks according to urgency, resource availability and alignment with organizational goals. Communicated with customers both new and established daily providing information and expert advice. Maintained payroll for employees and accounts payable and receivable from vendors.
GoTo Services, Tucson, Az — Subcontractor
January 2018 - January 2021
Served as a reliable point of contact for clients throughout the entire construction process. Streamlined the bidding process by creating accurate cost estimates based on detailed analysis of project requirements and materials needed. Demonstrated exceptional craftsmanship across diverse construction projects ranging from residential homes and landscape architecture, fence installation, pest control and pack rat nest removal
Stuart Lippman & Associates, Tucson, Az—Subrogation Specialist August 2012 - January 2016
Developed reports tracking the progress of ongoing cases, resulting in increased transparency and accountability on behalf of the debtors to repay my client. I also applied this same report tracking to reveal my own accountability to the department. Fred Astaire Dance Studios, Tucson, Az — Manager
January 2006 - March 2010
Managed and motivated employees to be productive and instructed them daily in one on one meetings and group meetings. Onboarded new employees with training and new hire documentation. Cross trained existing employees to maximize team agility and performance.
EDUCATION
Just 1 Life Services, Phoenix, AZ —Certification
June 2024 - August 2024
Full certification in Peer Recovery Support Specialist and four continued education certifications
SKILLS
Customer Service
Active Listening
Critical Thinking
Data Entry
Call Center Experience
CERTIFICATES
Solution Focused
Brief Interventions
2024
Trauma Informed
Care 2024
Motivational
Interviewing 2024
Peer Recovery
Support Specialist
2024
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