Administration, bookkeeping, telecommunication, data entry
Resume:
Paynesville, WV *****
***********@*****.***
Work Experience
Hospital Scheduling and Registration
Clinch Valley Medical Center-Richlands, VA
January 1997 to June 2003
• Scheduling for Hospital, Scheduled appointments for Radiology, along with other Depts.( Respiratory
Therapy, Physical Therapy)
• Answered calls and scheduled for doctors offices
• Trained new employees
• Obtained MRI authorizations.
• Patient Registrations
• Coordinated with each Dept for scheduling
• Computer input patients upon arrival.
• Hung film for Radiologist
• Printed out and prepared patient clinical reports, mailed to appropriate doctors offices
• Created templates for scheduling for use and input into computer system.
• Pulled X-ray jackets for radiologist upon arrival of each patient
• Prepared X-ray request for radiology techs
Unit Clerk & Telemetry
Buchanan General Hospital-Grundy, VA
January 1994 to July 1995
• Managed and maintained patient records, ensuring accuracy and confidentiality
• Scheduled appointments, tests, and procedures for patients in a timely manner
• Coordinated with healthcare providers to ensure smooth flow of patient care
• Answered phone calls and addressed inquiries from patients, families, and staff members
• Transcribed physician orders accurately into the electronic medical record system
• Assisted in the admission and discharge processes of patients
• Maintained inventory of office supplies and placed orders as needed
• Prepared documents such as medical reports, correspondence, and forms
• Collaborated with other departments to facilitate effective communication within the healthcare facility
• Followed established protocols for handling sensitive information in compliance with HIPAA regulations
• Performed data entry tasks to update patient demographics and insurance information
• Provided administrative support by filing documents, organizing files, and managing paperwork flow
• Ensured proper documentation of patient interactions including complaints or concerns raised by
patients or their families
• Supported nursing staff by coordinating lab results retrieval and communicating critical values promptly
• Assisted in maintaining a clean and organized work environment
• Participated in team meetings to discuss workflow improvements
Preparation Plant Clerk
Virginia Crews Coal Company-Iaeger, WV
October 1983 to January 1991
• Provided comprehensive administrative support to a team of XX executives, managing calendars,
scheduling meetings, and coordinating travel arrangements
• Maintained and organized confidential files and documents, ensuring easy accessibility for the
executive team
• Prepared professional correspondence, reports, and presentations with accuracy and attention to detail
• Managed incoming calls and emails, responding promptly and professionally to inquiries from clients,
vendors, and internal staff
• Created efficient filing systems that improved document retrieval time by XX%
• Developed standardized templates for various administrative tasks such as expense reports or meeting
agendas to streamline processes across the organization
• Managed office supplies inventory by tracking usage patterns and placing orders when necessary to
ensure uninterrupted workflow
• Implemented digital file management system resulting in a reduction of physical storage space by XX%
• Assisted in the onboarding process of new employees by preparing orientation materials and
coordinating training sessions with relevant departments
• Maintained confidentiality when handling sensitive information such as employee records or legal
documents
• Tallied trucking company coal tonnages
• Tallied coal processed through plant and each stockpile
• Tallied coal shipped to each location/ companies
• Record keeper for men’s wages, sick, personal and vacation days
• Kept running time each employee worked for company and seniority list.
• Dictation and typing of company letters, notices, inter office correspondence
• Answering 5 line phone, company CB radio, and overhead intercom over plant
• Tallied and kept records for trucking, stockpiles, shipping for 5 locations, tons ran through plant for
each specific coal blend
• Inventory for 3 warehouses
• Processed invoices for supplies needed for each mines
• Cost sheets per day
• Trained new hire
• Corresponding with department heads with monthly reports of all coal activity
• Corresponding with railroad on cars shipping
• Typed Coal car Shipping tags to different locations and companies
• Made templates using memory writer .
• Created computer programs for company records .
• Kept track and maintained all coal truckers information.
• On call EMT at Prep Plant
• Kept time sheets, days of sick, personal and vacation days on all coal mines and seniority list.
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