Regional Coordinator & Analyst - Process Optimization Specialist

Location:

Namibia

Salary:

26000

Posted:

December 16, 2025

Contact this candidate

Resume:

Dominique F. Taillard

Swakopmund, Erongo, Namibia

Phone: +264-**-***-****

Email: *.*.********@*****.***

LinkedIn: linkedin.com/in/dominique-taillard-419b21261 Professional Summary

Regional Coordinator & Business Analyst with over 3 years’ experience supporting Finance, HR, IT, Operations, Warehousing, and Project teams across the Manica Group Namibia network. Strong background in workflow coordination, documentation, stakeholder support, and process optimization. Skilled in developing onboarding materials, mapping operational inefficiencies, supporting compliance needs, and standardising cross- functional procedures. Fluent in English, German (B1), and Afrikaans (intermediate) with a proven ability to communicate and collaborate across diverse teams. Work Experience

Manica Group Namibia – Walvis Bay, Namibia

Trainee Business Analyst (2025 – Present) - Support the finance team with invoice verification, reconciliation reviews, and documentation. - Ensure departmental and group procedures are accurate and aligned to ISO 9001:2015 standards. - Develop standardised business processes using BPMN, improving clarity and consistency. - Conduct training sessions to empower departments to document and analyse their processes. - Collaborate with cross-functional teams to identify operational inefficiencies and propose improvements.

Manica Group Namibia – Walvis Bay, Namibia

Business Process Analyst (CATS Student) (07/2024 – 12/2024) - Developed onboarding materials for the Finance division. - Identified process inefficiencies and created improvement recommendations. - Assisted with project documentation, including project plans, charters, and Gantt charts. - Created templates for monthly reporting and ISO- aligned documentation.

Woker Freight Services (Air Freight) – Windhoek, Namibia Administration support (CATS Student) (03/2024 – 07/2024) – Ensured execution of air freight documentation. – Liaised with regulatory authorities (Namibia Revenue Agency & Customs). – Ensure FIA Scan completed on Credit Term Client. – Back tested project tools such as Jira. – Completed asset verification for sale/disposal & depreciation (accounting focused)

DöhlerGroup & Entega AG – Darmstadt, Germany

International Intern (CATS Student) (01/2024 – 03/2024) - Improved German communication proficiency in professional environments. - Rotated through HR, IT, B2B Sales, and Production divisions. - Developed strong multicultural communication and time management skills.

Lubrication Specialists – Windhoek, Namibia

Business Operations Associate (CATS Student) (10/2023 – 01/2024) - Supported daily invoice processing, stock reconciliation, and procurement. - Maintained accurate stock records and handled quotations and invoices. - Improved customer service through prompt and clear communication.

Manica Group Namibia – Walvis Bay, Namibia

Commercial Analyst Understudy (CATS Student)(07/2023 – 10/2023) - Mapped warehouse processes using Camunda to improve visibility. - Automated tasks via Power Automate to enhance productivity. - Supported labour-related proof-of-concept projects contributing to cost savings.

Woker Freight Services – Walvis Bay, Namibia

Clearing & Forwarding Agent (CATS Student) (01/2023 – 06/2023) - Managed customs documentation and ensured compliance for inbound/outbound cargo. - Conducted cargo inspections and collaborated with customs authorities. - Maintained high accuracy under strict regulatory requirements.

Rennies Consolidated – Walvis Bay, Namibia

Operations Support Professional (CATS Student) (07/2022 – 12/2022) - Oversaw stock control and warehouse workflows. - Enhanced warehouse efficiency and storage utilisation. - Maintained documentation accuracy and supported daily operations. Gellert Unimitated Hospitality Solution CC – Swakopmund, Namibia Relief Aid (02/2022 – 06/2022) – Registered products in bar codes. – Focused on walk-in clients. – Learnt the foundation knowledge of warehousing (Inward, outward inventory management processes). -Ensured timely delivery of products to clients. Education

Namibia University of Science and Technology (NUST) – Windhoek, Namibia

Diploma in Business Process Management (NQF 6) (2022 – 2024) - The diploma is designed to provide students with a broad foundation in business disciplines — including business economics, accounting, retail, marketing, sales, and logistics — with a particular emphasis on business process management.

IU International University of Applied Sciences – Berlin, Germany Bachelor of Science in Data Science (2025 – Incomplete) - Studied analytical methods, data modelling, and automation fundamentals before the distance-learning programme was discontinued.

Skills

Technical Skills: Excel, BPMN, Process Mapping, Data Analysis, SQL, Python, Power Automate, RCA, Reporting, Workflow Design

Professional Skills: Coordination, Stakeholder Management, Documentation, Communication, Problem Solving, Time Management, Design Thinking, Continuous Improvement, Training & Facilitation

Certifications

• DSD1 German Language Certificate (B1)

• Certified Associate in Project Management (CAPM) – Registered, coursework completed (exam not written)

Languages

• English – Fluent

• German – B1

• Afrikaans – Intermediate

References

Mr. Jan Hendrik Duvenhage

Business Development Manager - Manica Group Namibia – Trainee Business Analyst

+264-**-***-****

Mrs. Geraldine Muteka