Compensation and Benefits Specialist - Trainer
Resume:
Vanessa Spriggs
Kansas City, MO *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Compensation and Benefits Coordinator
Truman Medical Centers - Kansas City, MO
March 2018 to April 2024
1. Administers the processing of performance evaluations in adherence with policies and practices. Processes annual increases associated with performance evaluations based on the appropriate increase approach as defined by the job type.
2. Approves new-hire benefit enrollment and enrollment changes. Ensures benefits eligibility documentation is received and stored.
3. Oversee the reconciliation of benefit deductions and premium payments.Ensure export/import feeds are accurate between HRIS system and benefits administration system daily. 4. Handle benefit enrollment changes, from new hires to qualifying life events, ensuring accuracy in the system. 5. Update benefits policies and communications to keep everything streamlined and transparent. 6. Coordinate benefit fairs and open enrollment, making sure employees have the info they need to make the best choices.
7. Work with insurance providers and other vendors to ensure benefits are delivered correctly and on time. 8. Primary point of contact for benefits department through phone and email. Assist employees with health, dental, life and other related benefit claims.
Operational Trainer
UnitedHealth Group
July 2016 to November 2017
1. Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., train-the-trainer, facilitator guide, real-world examples, and rehearsal) 2. Identify, understand and prepare the appropriate training technology to ensure effective learning (e.g., WebEx, Learning Management Systems, etc.)
3. Demonstrate understanding of applicable systems, processes and operational changes to optimize facilitation, as needed
4. Ensure that the logistics of the learning environment are completed and in place (e.g., rosters, technology, room arrangements/configuration, learning materials) 5. Adhere to applicable training requirements (e.g., calendars/timelines, playbooks, agendas, facilitator/participant guides)
6. Gather learner feedback during the facilitation process to ensure that effective knowledge transfer occurs (e.g., periodic knowledge checks, assessments, polls)
7. Provide and respond to ongoing feedback regarding the learning process (e.g., to/from learners, TM, peer, business leaders, staff) during training, and makes appropriate adjustments to the facilitation process 8. Ensure/provide training coordination/support to facilitate delivery of effective training, as needed (e.g., room coordination, supplies/materials, enrollments, scheduling) 9. Provide post-training support to learners, as needed (e.g., outstanding questions/issues, parking lot items, unmet expectations, additional copies of learning materials, on-the job support) 10. Maintain an interactive, engaging and collaborative learning environment (e.g., positive attitude, group dynamics, appropriate preparation, logistical requirements)
11. Maintain poise and professionalism at all times during the facilitation process (e.g., in difficult situations) 12. Maintain ownership/control of the learning environment at all times (e.g., time management, during emergencies, addressing negative/inappropriate behavior or other unforeseen events) 13. Respond appropriately to unforeseen circumstances during delivery (e.g., media, logistical, technology issues) to maintain an effective learning environment 14. Performs applicable post-training activities, as required (e.g., roster reporting, classroom reset, storage of supplies/materials)
15. Engage with learners post-training to obtain additional feedback on training effectiveness (e.g., one-on-one meetings, follow-up surveys)
Human Resources Coordinator/Human Capital Specialist AxelaCare Health Solutions, LLC - Lenexa, KS
November 2014 to June 2016
Responsibilities
1. Prepare new hire forms for processing in a timely manner. Assist in the development and facilitation of New Employee Orientation. Compile New Hire paperwork for input into HRIS system and scans copies to official electronic employee files. Maintain employee personnel and other HR files to document personnel actions and to provide information for payroll.
2. Assists in hiring process by coordinating job postings on Web site, preparing Job Postings and monitoring posting time; conduct initial screening of resume submissions; conduct employment / reference / educational / professional certification verifications, as needed; disposition closed Job Requisitions and issue offer and declination letters; scan & input of resumes and both internal & external applications, etc. Maintains listing of approved & open positions on appropriate sites. 3. Record employee information such as personal data, compensation, performance reviews, termination and other data in HRIS. 4. Uses electronic benefits bulletin board and other vehicles to communicate information. Produces the Company directory on a routine basis, and maintains the Company organizational charts. 5. Furnish confidential information for references, audits and other purposes.
6. Type correspondence such as memos, confidential wage and benefit data and other special projects as requested.
7. Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions.
8. Respond to inquiries regarding policies, procedures and programs. 9. Promote positive employee relations. Act as liaison between employees and management. 10. Prepares various ad-hoc reports such as for surveys, turnover, compliance reporting and others as they arise. 11. Attend meetings as required and participates on committees as requested. 12. Files papers and documents in appropriate files.
13. Participates in professional development sessions or seminars as part of personal growth in the profession
& role.
Human Resources Assistant NF-III
NAF - Non-Appropriated Funds - JBER, AK
March 2012 to December 2012
1. Conducts orientation for new employees on insurance benefits, unemployment compensation, social security benefits, retirement, and other programs applicable to NAF employees. 2. Explains pay systems, differentials, hours of work, etc.
3. Maintains official employee personnel records and files. 4. Forwards timely and accurate copies of records for administrative and pay purposes to other offices as required. 5. Computes rates of pay on all increases (pay adjustments and step increases) for employees in activities serviced to ensure compliance with statutory and regulatory requirements. 6. Maintains controls of within-grade increases to ensure due dates are met. 7. Prepares, in final form, the full range of personnel actions.
8. Computes service computation dates.
9. Administers workers' compensation and unemployment compensation programs. 10. Inputs personnel data into the automated NAF personnel data system and is responsible for the maintenance of the system. 11. Establishes new record series as required and disposes of records according to records management directives. May research and download forms and publications and post updates to directives. 12. May participate in planning and conducting the local NAF wage survey IAW regulatory guidance. 13. Explains employee rights and responsibilities.
14. Provides information to supervisors and employees on such matters as pay actions, health insurance, life insurance, and a wide variety of personnel actions. 15. Serves as the authoritative source of information on procedural and regulatory requirements for submitting and processing all types of personnel actions.
16. Answers inquiries concerning status of pending actions. Human Resources Assistant NF-II
NAF - Non-Appropriated Funds - JBER, AK
March 2011 to February 2012
1. Assists in providing recruitment and placement service to NAF activities by procedurally processing a full range of personnel actions such as appointments, position and pay changes, transfers, and separations. 2. Checks for presence of necessary documents, for completion of all necessary items in each document, and for arrangement of necessary documents in proper sequence. 3. Checks items of information for conformance to applicable laws, regulations, etc. 4. Contacts appropriate sources to secure missing data or documents.
5. May in-process new employees, providing an overview of employee benefits and assisting in the completion of employment documents.
6. May maintain Official Personnel Folders, position control registers, office files, group insurance files, etc. 7. May be responsible for processing security checks to include installation records checks, state criminal history repository checks, and national agency checks. 8. Operates a computer remote terminal and word processing equipment. 9. Inputs personnel data into the automated NAF personnel data system to process a variety of personnel actions. May requisition forms and post changes to directives. Human Resources Assistant NF-I
NAF - Non-Appropriated Funds - JBER, AK
November 2010 to February 2011
• Assists in providing recruitment and placement service to Nonappropriated Fund (NAF) activities. • Provides general information regarding position vacancies, application procedures, etc., referring inquiries about specific issues or actions to the appropriate specialist.
• Assists applicants in applying for NAF positions.
• Reviews required documents for completion of all necessary items
• Performs a variety of general office duties such as receiving telephone calls and visitors, routing and filing correspondence, distributing the mail, and providing routine support tasks within the HR office. • Operates a personal computer and office software programs to enter data, complete forms, and correct errors and omissions in documents, files, and records, as needed.
Customer Service Representative
UPS Store - Anchorage, AK
August 2009 to March 2010
• Main front counter worker
• Answered phones
• Handled customers and payments
• Used a POS program and other specialized systems
• Logistics
Secretary
Davison-Spriggs Insurance Agency - Marshfield, MO
June 2001 to September 2004
• Customer service
• Answered phones
• Handled customer bills
• Input data on computer/insurance systems
• Worked online with difference insurance companies
• Helped customers with insurance/billing questions Education
Associate in General Studies
Johnson County Community College - Overland Park, KS July 2015 to July 2016
High school
Marshfield High School - Marshfield, MO
August 2000 to May 2004
Skills
Excel (10+ years), Microsoft Office (10+ years), Multitasking (10+ years), recruitment (1 year), Hr Assistant (5 years), Human Resource (6 years), benefits, Human Resources, ADP, HR, training, Microsoft Excel, Powerpoint
Assessments
Human Resources Skills: Compensation and Benefits — Highly Proficient January 2019 Measures a candidate's knowledge of compensation and benefits programs. Full results: https://share.indeedassessments.com/share_assignment/byre9hqiw3j1eibm Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Staff Recruitment, Orientation & On-Boarding, Personnel Record Management. Organization and Multitasking, Employee Services, Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Contact this candidate