Data-driven billing leader
Resume:
Micah Glidewell
Albuquerque, NM
*****.*********@*****.***
SKILLS/AREAS OF INTEREST
Team Building and Collaboration
Data Analysis and Compilation
Detail Oriented Problem Solver
Proficient with EHR systems
Experienced biller with knowledge of prior authorization EXPERIENCE
Giving Home Health Care— Staffing Director
April 2025 - August 2025
● Supervised staffing of over 1300 patients
● Communicated effectively and compassionately with over 200 Skilled Nurses
● Successfully staffed over 25 high acuity patients
● Collaborated effectively with Clinical Leadership to ensure quality care was provided to patients at all times
Giving Home Health Care— Lead Billing Coordinator
October 2023 - April 2025
● Utilized EMR systems to ensure all medical charting for over 1300 patients was successfully billed without issue, resulting in a 100 day reduction in outstanding invoices
● Successfully reduced pending prior authorizations for patients by 95%
● Successfully reduced billing issues for patients by over 13000 invoices Giving Home Health Care— Billing Coordinator 2
June 2023 - October 2023
● Managed payroll and billing for set list of patients and Skilled Nurses
● Maintained professional relationships with over 200 Skilled Nurses
● Operated within HIPAA guidelines, protecting Client information Giving Home Health Care— Billing Coordinator 1
February 2023 - June 2023
● Billed charting for over 150 patients weekly, ensuring all billing standards were met
● Maintained professional relationships with over 150 Home Health Aides
● Operated within HIPAA guidelines, protecting Client information Catopia Cat Cafe— Staff
July 2022 - February 2023
● Provided high-quality customer service, resulting in over 150 successful adoptions
● Provided custom education for prospective cat owners about feline health concerns and quality of care
● Regularly initialized background checks to ensure all legal needs were met for adoption services
Accessibility Resource Center, UNM— Program Assistant August 2021 - May 2022
● Acted within FERPA, handled sensitive personal and medical information for students.
● Managed multiple calendars, scheduling visits between Students and ARC representatives
● Ensured all needs for accommodations were processed through UNM, including student information and paperwork, required testing, and advocate letters from physicians. Residence Life and Student Housing -Ambassador
September 2018 - December 2019
● Maintained relationships with potential UNM students and their parents
● Presented information about UNM housing to students in UNM’s orientation
● Provided digital outreach through phone calls and emails
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