Administrative Operations & Contracts Specialist

Jessica Vigil

***** *. ***** ***. ******, CO ****5

719-***-**** *****.********@*****.***

Professional Summary

Versatile administrative professional with over 15 years of experience in office management, contracts administration, and customer service. Skilled in compliance, documentation review, and cross-functional team support, with proven ability to improve workflow efficiency and accuracy.

Experience

Rocky Mountain Movement Disorders Center — Intake Coordinator / Administrative Support

May 2025 – Present Englewood, CO

• Manage patient intake process, creating and maintaining accurate charts in eClinicalWorks (ECW) to ensure compliance with clinic standards.

• Conduct insurance verifications and obtain prior authorizations to streamline onboarding.

• Track and upload medical records to support physicians and staff with timely access.

• Coordinate daily patient communication including scheduling, inquiries, and intake setup.

• Provide administrative support through documentation, data entry, and office organization.

All Copy Products — Contracts Specialist

September 2023 – May 2025 Denver, CO

• Reviewed and evaluated contract documents for compliance with guidelines and regulations.

• Processed purchase orders, verified accuracy, and maintained company database records.

• Administered contract change requests and provided status updates to management.

• Ensured pricing accuracy in service agreements and contracts.

Instacart — Delivery Driver

June 2023 – September 2023 Denver, CO

• Ensured timely and accurate delivery of customer orders with strong focus on service quality.

Capital Staffing Solutions (Trane HVAC) — Administrative Assistant

June 2022 – June 2023 Denver, CO

• Provided customer service and processed data entry on work orders and accounts.

• Created and tracked work orders, ordered parts, and managed vendor communications.

• Dispatched technicians to jobs based on qualifications and project requirements.

Lincare (Home Oxygen Company) — CSR / Office Manager / Call Center

January 2007 – June 2022 Denver & Trinidad, CO

• Began as CSR handling patient charts, insurance verifications, prior authorizations, and collections.

• Promoted to Office Manager in 2012, managing staff, payroll, compliance, and sales growth.

• Oversaw office operations including inventory, staff hiring, and mentoring.

• Supported MDINR call center by assisting patients with blood-thinner testing equipment and reporting results to providers.

Education

Trinidad State Junior College — AA in Liberal Arts

Skills

Contracts Administration, Documentation Review, Office Management, Data Entry, Customer Service, Training & Coaching, Insurance Verification, Microsoft Excel & Word, Salesforce, Calendar Management, Payroll & Invoicing, Compliance & Legal Review

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