Healthcare-Driven Customer Service Professional
Resume:
TARA TOMPKINSON
Camp Hill, PA *****
****************@*****.***
Professional Summary
Customer service oriented professional with healthcare experience, able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
§ Manage time and priorities in multi-task situations and remain flexible in changing environments.
§ Pay close attention to detail for accurate and compliant documentation.
§ Able to make decisions based on facts and experience and implement course of action.
§ Microsoft Office Applications – MS Excel, MS Word Type 29 WPM. Work Experience
Full Time Student
Ultimate Medical Academy-Camp Hill, PA
March 2024 to January 2025
§ Remained self-directed, motivated, and accountable for personal actions.
§ Came prepared for class and completed assignments on time.
§ Navigated new technology, utilized available resources, and set realistic expectations. Package Handler
Ross Inc-Carlisle, PA
October 2022 to January 2023
§ Loaded, unloaded, and processed packages in an accurate and timely manner.
§ Maintained a clean work environment to ensure safety and compliance with company guidelines.
§ Ensured freight quality and integrity.
§ Worked cooperatively in a fast-paced environment to meet established timelines. Package Handler
Amazon-Jonestown, PA
October 2021 to January 2022
§ Loaded materials and products onto package processing equipment.
§ Documented product, packaging, and order information on specific forms and records.
§ Adhered to safety, quality, and production standards and met established deadlines.
§ Worked effectively in a fast-paced, high demand environment. Home Health Aide
Private Duty Care-Staten Island, NY
March 2018 to May 2021
§ Provided in-home personal care services, and maintained a safe, secure, and healthy environment.
§ Assisted with activities of daily living – mobility, personal hygiene, and feeding.
§ Documented services provided, patient condition, and changes in patient behavior.
§ Kept household clean and organized, ran errands, and prepared and served meals.
§ Respected and safeguarded patient’s privacy.
Education
Medical Administrative Assistant (Diploma)
Ultimate Medical Academy-Tampa, FL
March 2024 to January 2025
Home Health Aide
Cambridge Business Institute-New York, NY
Ultimate Medical Academy
Skills
• HIPAA Compliance
• Medical Laws & Ethics CMS 1500 Claim Form
• Data Entry
• Pet Care
• Veterinary Assistant
• Patient Registration
• Check Out
• Medical Terminology
• Medical Transcription Patient Processing
• Personal Assistant Experience
• Medicaid
• Medicare
• Childcare
• Release of Information
• Medical Records Management Check In
• Medical Administrative Assistant
Certifications and Licenses
Certified Medical Administrative Assistant
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