Aspiring IT Technician with Networking Focus

Sean Johnson

Clarksville, TN

*************@*******.*** 828-***-****

GitHub: https://github.com/JohnSeanson Website: https://johnseanson.github.io

Professional Summary

Entry-level IT and network operations professional transitioning into technology with a strong foundation in networking, systems monitoring, and incident response concepts. Currently completing a B.S. in Cyber Operations and actively studying for CompTIA Network+ and Security+. Hands-on experience gained through home labs and structured simulations involving network monitoring, troubleshooting, Linux systems, and security fundamentals. Known for disciplined documentation, problem-solving, and reliable performance in regulated, high-accountability environments. Seeking a part-time or entry-level NOC Technician or IT Help Desk role.

Core Technical Skills

•Network fundamentals: TCP/IP, DNS, DHCP, ports & protocols

•Network and systems monitoring concepts

•Incident detection, triage, escalation, and documentation

•Troubleshooting methodology and root-cause analysis

•Linux administration (Ubuntu, Kali) and virtual machines

•VPN concepts, SSL/TLS fundamentals

•Ticketing systems and runbook adherence

•Log review and basic analysis

•Remote support fundamentals

•Secure data handling and access control principles

•Clear technical communication and documentation

•Time management, multitasking, and prioritization

Technical Projects & Home Labs

Network & Systems Monitoring Lab

•Built a multi-VM lab environment to simulate enterprise network and server monitoring.

•Configured system availability checks, resource utilization monitoring, and alert thresholds.

•Practiced responding to simulated outages and documenting resolution steps using ticket-style notes.

Secure Remote Access & VPN Lab

•Deployed a virtual VPN environment to support secure remote connectivity.

•Applied encryption concepts, routing, and firewall rules to validate secure access workflows.

•Tested connectivity, latency, and service availability during simulated failures.

Linux Systems Administration Lab

•Installed and hardened Linux virtual machines with user permissions and service controls.

•Performed system updates, log reviews, and routine maintenance tasks.

•Automated basic administrative tasks using Bash scripts.

Web Application Vulnerability Assessment (DVWA)

•Identified and tested SQL injection vulnerabilities in a controlled lab environment.

•Documented findings, remediation steps, and validation results.

•Gained experience following structured assessment and reporting workflows.

Professional Experience

Workplace Financial Consultant

Fidelity Investments — Nashville, TN

May 2025 – Present

•Worked within highly regulated environments handling sensitive data with strict access controls.

•Followed detailed procedures and documentation requirements comparable to IT runbooks.

•Identified anomalies, escalated issues appropriately, and communicated findings clearly.

•Demonstrated reliability, attention to detail, and calm performance in high-accountability settings.

High Net Worth Associate – RCS

Fidelity Investments — Nashville, TN

2023 – 2025

•Managed confidential information while adhering to security, compliance, and audit standards.

•Investigated account irregularities and escalated concerns according to established protocols.

•Maintained accurate records and supported operational workflows across multiple teams.

Financial Advisor

Thrivent Financial — Clarksville, TN

2022 – 2023

•Conducted risk and security awareness discussions related to digital access and data protection.

•Applied structured problem-solving and documentation practices in client-facing environments.

Operations & Logistics Roles

Various Locations — NC, SC, GA

2010 – 2022

•Supported operational workflows requiring accuracy, time management, and independent work.

•Demonstrated adaptability, multitasking, and collaboration in shift-based environments.

Education

B.S. Cyber Operations — University of Maryland Global Campus (UMGC)

A.S. Culinary Arts — AB-Tech Community College

Certifications & Training

•CompTIA Network+ — In Progress (Exam Planned January 2026)

•CompTIA Security+ — In Progress (Exam Planned March 2026)

•Google Cybersecurity Professional Certificate

•IBM SkillsBuild Cybersecurity Program (In Progress)

•Foundations in Ethical Hacking

•Series 7, Series 66, Life & Health (TN)

Additional Information

•Open to part-time, remote, and night-shift roles

•Strong interest in continued learning and professional development

•Active technical blog documenting labs and studies

Contact this candidate