Marketing & Analytics Professional with MBA and Proven Sales Focus

Deepak Choudhury

+91-908**-***** ️ ***************.****@*****.*** Pune, Maharashtra

Professional Summary

Dynamic and results-driven professional with over one year of experience in sales, marketing, and analytical roles. Skilled in leveraging strategic thinking, data-driven insights, and customer engagement strategies to drive revenue growth and strengthen client relationships. Proven ability to align marketing initiatives with sales goals, optimize customer acquisition, and enhance brand visibility in competitive markets. Committed to contributing to a high-performing team while delivering measurable business results.

Work Experience

eClerx Services Analyst

Aug 2024 – Present

- Provided customer and technical support to global clients, handling order and billing processes with high accuracy.

- Conducted regular training and knowledge sessions, improving team efficiency.

- Resolved 50+ customer queries per day, maintaining a 95% customer satisfaction score.

Aditya Birla Group Intern – Portfolio Management & Equity Research

Jun 2023 – Aug 2023

- Generated 100+ qualified leads in 3 months through cold calling and social media outreach, boosting sales pipeline growth by 20%.

- Achieved a 20% conversion rate by closing sales and upselling services.

- Assisted in preparing portfolio analysis reports for senior managers, supporting investment decisions.

- Built strong client engagement by explaining policies and solutions effectively.

Education

MBA, Marketing – SPPU University, Pune (2022 – 2024)

B.COM – Gauhati University, Guwahati (2017 – 2021)

Certifications & Training

- Google Digital Marketing – Google Analytics (2023)

- Business Analytics – Indeed (2023)

- Generative AI – Technical University of Munich (2025)

- CRM Domestic Non-Voice – SkillsTrainer (2023)

- Diploma in Computer Applications – STP Computer Education (2022)

Skills

Marketing & Sales: Digital Marketing, Customer Acquisition, Negotiation, CRM

Business & Leadership: Strategic Thinking, Management, Leadership, Critical Thinking

Technical: Google Analytics, MS Excel, Business Analytics Tools

Languages

English – Fluent Hindi – Fluent Assamese – Native German – Beginner

References

Vikash Singh

Position: APM

Contact:

Phone: +91-789-***-*****

Email: *************@*****.***

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