Customer Service Pro with 35+ Years Experience
Resume:
Marilyn Mcghee
Asstiant Sales credit manager - Acceptance Now
Charlottesville, VA 22903
**********@*****.***
Work Experience
Receptionist
Deluca Toyota-Ocala, FL
July 2018 to Present
Phone duties, greeting customers, and office duties, also, giving the keys out and tags out for the cars currently work nite shift. love working nites. It is a mulit tasking job love it but they decided to go a different way. But loved working there.
Asstiant Sales credit manager
Acceptance Now-Ocala, FL
January 2012 to Present
Responsibilities
Sales. Also selling credit. Taking payments making phone calls and a lot of customer service. Accomplishments
Have learned to work very well on a computer and take payments and sell. Also work on filing and getting merchandise back when the y cannot pay.
Skills Used
Computers and Fax machines copiers and filing.
Cashier
Publix-Ocala, FL
November 2009 to December 2013
Cashier, customer service, also have trained other cashiers. Cashier
Publix-Ocala, FL
July 2007 to August 2009
Cashier, stocking and customer service, Trainer.
Receptionist
Dillards-Ocala, FL
May 2006 to August 2009
I worked in the office took all incoming calls and took care of all the shipping and returns. We got over 200 or more calls a day are more. I loved working in the office there learned alot about alot of things. Sales
Belks-Ocala, FL
April 2004 to July 2007
Sales, customer service, and a lot of stocking, Also was recognized for the best in credit. Won a lot of Money and Gifts.Was a certified Fitter. Had People ask for me all the time. Sales
Burdines-Ocala, FL
February 2002 to March 2004
Worked in The Home Store, Best ins sales in my Department and Best in Credit sales in the hole store. Then
went to Lingerie was a certified fitter, Always took care of customers great! Education
High school diploma in Business
Thomas Nelson Community College - Hampton, VA
1974 to 1976
Skills
• Basic Math
• Sales Experience
• Computer Operation
• Front Desk
• Microsoft Word
• English
• Computer Skills
• Cash Handling
• Clerical Experience
• Organizational Skills
• Computer Literacy
• Typing
• Microsoft Outlook
• Multi-line phone systems
• Data Entry
• Office Administration
• Microsoft Office
• Management
• Medical Office Experience
• Time Management
• Serving Experience
• Medical Terminology
• Sales
• Hotel experience
• Guest services
• Hospitality
• Multi-line phone systems
• Multi-line phone systems
• Customer service
• Customer service
• Sales
• Typing
• Cash handling
• Cash register
• Inside sales
• Telemarketing
• Windows
• Front desk
• Banking
• Hospitality
• Leadership
• Pricing
• Guest services
• Mobile devices
• Accounting
• Bookkeeping
• Weight loss
Awards
Employee most sales
March 2003
Got the most sales in sales and credit at Burdines and Belks. Additional Information
I am 65 yrs old very responsible have been in sales for 30 yrs. Also have worked in restaurants as manager and server. Also worked for yrs in customer service from sales and hotel work, worked in Williamsburg Va. For Ramada Inn on the front desk. Also have done receptionist work for yrs. Answering multiple phones. Worked as a credit manager and took payments over the phone and when they came in, at this job did over 300 or more calls a day. I very customer oriented. I learned when I worked at Publix for over 10 years that customers are right most of the time, and you do whatever you can to make them happy. They pay your salary.. I did not miss work My last 3 jobs I never missed a day. Except for my Vacation and when my parents passed away. Other wise I was at work. It makes it hard when someone can work and they call out. So in closing you would be getting someone that is responsible, and someone who cares what people think Thank You. I forgot to put in there too that I worked at a Drs Office physical therapy for awhile too. has a receptionist. And a Vets office in Virginia for 3 yrs. I am 65 and willing to work hard and be there always. I will give you everything I got. Also worked at a place called Balcony gymnastics and sports. That where I learned to do schuduling and setting up emails for everyone and taking payments and doing phone calls and working with the day care people too. When parents came in to pick kids up. In closing you are getting s great person who is dependable and always there. So please give me a chance. I am worth it. Thank You.
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