Finance Graduate with Bilingual Support Skills

Michael Sellers

385-***-**** *******@********.*** Provo, UT

FINANCE GRADUATE MARKETING INTERN BILINGUAL CUSTOMER SUPPORT SPECIALIST Dedicated and results-driven Finance student with a strong academic record and diverse experience in customer support, marketing, and video editing. Proven ability to engage with clients and solve problems effectively, complemented by a strong foundation in data analysis and digital marketing strategies. Bilingual in English and Swedish, with a passion for continuous learning and professional development.

KEY EXPERTISE & CORE ACCOMPLISHMENTS

Customer Engagement SEO Strategy Financial Modeling Problem Solving Social Media Management Content Creation Video Editing Data Analysis Bilingual Communications PROFESSIONAL EXPERIENCE

Financial Services Representative

Morgan Stanley June 2025 - Present

Passed relevant regulatory requirements (Series 7 & Series 63), provided financial education, tech support, etc. Cashier June 2023 – May 2025

Day’s Market - Provo, UT

Provided exceptional customer service in a fast-paced retail environment.

● Engaged with customers to ensure satisfaction and resolve issues.

● Utilized problem-solving skills to address customer complaints effectively.

● Assisted in inventory management and item location. Call Center Agent (Swedish) June 2022 - August 2022 Doterra Customer Support

Delivered high-quality customer support in Swedish, enhancing client relations.

● Resolved customer inquiries and issues through effective communication.

● Managed Doterra’s online ordering system to assist customers.

● Tracked and located packages for timely delivery. Missionary May 2020 - May 2022

Church of Jesus Christ of Latter-Day Saints - Sacrament, CA & Stockholm, Sweden Served a two-year mission, focusing on community engagement and digital outreach.

● Conducted in-person and online proselytizing efforts.

● Taught and mentored individuals in various settings.

● Did video editing for a national campaign targeting diverse audiences. Cashier July 2019 - May 2020

DP Cheesesteaks - Provo, UT

Managed customer transactions and order preparation in a busy restaurant.

● Provided friendly and efficient service to all customers.

● Handled cash and credit transactions accurately. Marketing Intern Sep 2018 - August 2019

Supported marketing initiatives through outreach and research

● Conducted SEO research and implemented strategies to enhance online presence.

● Specializing in .edu link building to improve website authority.

● Assisted in social media campaign tracking and content writing. EDUCATION CERTIFICATIONS PROJECTS

Education

High School Diploma

Timpview High School, Provo, UT, May 2019

Associates Degree

Utah Valley University, Orem, UT

E-diploma verification

Pursuing Bachelor’s Degree in Finance

Current Senior

Utah Valley University, Orem, UT

**Recipient of the UVU Presidential Scholarship

Projects/Certifications

Tableau:

https://public.tableau.com/views/TeslaSalesAnalysis Excel:

Competitor Analysis with updated proforma -

Copy.xlsx

https://uvu365-my.sharepoint.com

https://uvu365-my.sharepoint.com/:x:/g/personal/10809 081_uvu_edu/ESu4b8BO6N5HvayUHfMECroBhfAr0hz

xxXQ65PhKDsUk5g?e=wJIVPM

^Pivot Table Examples

Bloomberg:

https://portal.bloombergforeducation.com/certificates/f5 mWWEEaPyHsnNMbLd6x2gKA

SKILLS & ADDITIONAL INFORMATION

Technical Skills

● Tableu

● Excel

● Bloomberg

Awards & Honors

● UVU Presidential Scholarship, Utah Valley

University

● Series 7

● Series 63

● RStudio

● SEO Tools

Additional Information

● Fluent in Swedish, Piano, and Chess

Contact this candidate