Multifaceted Secretary and Caregiver Professional

CURRICULUM VITAÉ

Name: Masego Miranda Middleton

Address: **** **** *** ** **, Lakewood, WA 98498

Contacts: +1-253-***-****

Email: **************@*****.***

Health Status: TB Negative

Fingerprints Check: Clean

EDUCATIONAL SUMMARY

1. NURSING ASSISTANT REGISTERED (2025)

-Orientation and Safety

-Mental Health Specialty Training

-Dementia Specialty Training

-Core Basic Training

-Nurse Delegation Core

-75 Hours of DSHS Approved Basic Training

-Nurse Delegation Diabetes

-First Aid CPR AED

2. HOME CARE AIDE (PENDING)

3. NATIONAL DIPLOMA IN OFFICE MANAGEMENT & TECHNOLOGY-VAAL UNIVERSITY OF TECHNOLOGY (2006)

PROFESSIONAL DEVELOPMENT

14th Secretaries Convention 2003, Gaborone (27 - 28 March 2003)

15th Secretaries Convention 2004, Gaborone (29 - 30 April 2004)

Customer Care and Professional Excellence for Frontline Workers-University of Botswana (2002)

Win 98, Word, Excel, Access and PowerPoint 2000-University of Botswana, Offered by Candid (2001)

Computer College Internet an email Employment (1987)

Botswana Intermediate Secretarial Certificate Shorthand (1987)

Communication Skills Commerce Typing (50wpm)

Secretarial Practice Word Processing (1987)

PROFESSIONAL BIO

I am a Secretary come Health Care Worker with a National Diploma in Office Management and Technology and Care work training such as First Aid, Orientation and Safety, Mental Health Specialty, Dementia Specialty, Core Care Training, Nurse Delegation Diabetes, and even 75 Hours of DSHS Approved Training. I have over 25 years of work experience, more than 20 of which was as a Personal Secretary and the rest as a Caregiver, a job that I have been doing for the past 2 years. My specialty includes ensuring Legal compliance, Business Administration, Information Administration, Personnel Management, Office Management & Technology as a Secretary. As a Caregiver I am experienced in providing care, companionship, providing mental and psychological support, assisting with personal care, ensuring patients/elders are fed and taken their medication correctly an on time. I also ensure the environment, rooms, bedding and their clothes are clean.

PROFESSIONAL AFFILIATIONS

Nursing Assistant Registration-Department of Health, State of Washington (2025)

Washington State Food Worker Card-Public Health, Seattle & King County (2025-2027)

SUMMARY OF COMPETENCIES

Confidentiality

Time management

Priority setting

Strategic agility

Comfort around higher management

Cross functional skills

Process management

Data processing

Records management

Reporting

Informing

Communication skills

Interpersonal skills

Technological savvy

Technical and functional skills

Planning and organizing skills

Problem solving

Analytical skills

Creative

People management

Process management

Dealing with ambiguity and paradox

Managing and measuring work

Conflict management

Leadership and supervisory skills

Change management

PROFESSIONAL EXPERIENCE

CAREGIVER-ADULT FAMILY HOME, WASHINGTON, LAKEWOOD (23 SEPTEMBER 2023 TO DATE)

DUTIES INCLUDE:

Assisting patients/ elders with personal care

Doing meal preparations

Housekeeping to ensure the home environment is clean and safe

Observing residents for changes in physical or mental condition (e.g., health status, behaviour, mood) and reporting these to the appropriate supervisor or nursing staff.

Engaging with residents socially: conversation, listening, encouraging involvement in activities.

Providing companionship, assisting with hobbies, or facilitating activities that help residents stay engaged.

Respecting residents’ rights, choices, culture, beliefs and personal preference

Medication support and nurse-delegated tasks

Taking steps to ensure the safety of residents, preventing falls, addressing hazards, making sure alarms or call-systems work.

PERSONAL SECRETARY - DEPARTMENT OF STUDENT WELFARE, UNIVERSITY OF BOTSWANA (1994 – 2014)

DUTIES INCLUDED:

Liaise with Human Resources Department for advertisement of vacant post in the Library and ensure correspondence of adverts on local newspaper and UB website.

Acknowledge receipts of employment letters of the applicants and regrets regret unsuccessful applicants

Monitor movement of applications between HR Library and sections to ensure their security and confidentiality.

To organize and coordinate the efficient processing, filling and retrieval of mail and documentation.

Coordination and Facility management - ensuring that committee rooms in the Library, that is, Library Auditorium, Seminar Rooms and Mezzanine are clean at all times and bookings done properly without clashes.

Follow-up all those who used the Library facilities and did not pay.

An overseer of all maintenance in the Library as a whole with the help of the facility personnel.

Make sure that iob cards for maintenance are done signed by the contractor and the facility personnel and I make the final approval for payments.

Involve in Library records managements system, i.e. maintain records from their creation up to its disposition.

Supervising Library Office Assistants to ensure completion of their work in accordance with laid down procedures and timescales.

To monitor the distribution of urgent mail and documents to ensure its security

DEPARTMENT OF PRIMARY EDUCATION

Enter data into computer through the use of student registration subsystem into the ITS.

Linking courses into relevant lectures in the lecturers-Web for marks entry and class-lists accessibility.

Involved in Add and Drop exercise to ensure accurate students’ registration in the ITS system.

Assist in entering of marks into the IT'S system.

Assist in the coordination of examinations and collects and distribute papers for marking.

Train and assist auxiliary staff I the Faculty of register students in their respective departments with few errors and within stipulated time frame.

Maintain stocks of office needs and registration related documents and stationery and initiates reordering.

Ensure that reprographic machines are regularly attended to by the suppliers and process photocopying charges from Departments.

FACULTY OF EDUCATION (DEANS OFFICE A N D FACULTY ADMINISTRATORS OFFICE

Provides administrative and secretarial support

Works directly with the Head of Department, maintains and arranges appointments for the HOD.

Opens files, maintains the filling system of the Office

Enter data into computer through the use of student registration subsystem into the ITS.

Linking courses into relevant lectures in the lecturers-Web for marks entry and class-lists accessibility.

Involved in Add and Drop exercise to ensure accurate students’ registration in the ITS system.

Assist in entering of marks into the IT'S system

Assist in the coordination of examinations and collects and distribute papers for marking.

COURT ASSESSOR - BOTSWANA INDUSTRIAL COURT (2010)

DUTIES INCLUDED:

I sit with a presiding judge on the bench with a judge

Assist with facts on labour issues

PERSONAL SECRETARY-BARCLAYS BANK (1989- 1994)

DUTIES INCLUDED:

Providing secretarial services to the Branch manager

Manning the diary and schedule

REFERENCES

1.Prof. R Chanda

University of Botswana

Private Bag 0022 GABORONE

Tel: 3552526

******@******.**.**

2.Dr M. Mosothwane

University of Botswana

Private Bag 0022 GABORONE

Tel: 3552251

**********@******.**.**

3.Mrs Segomotso Mbole-Mothotho

Acting Registrar

The Industrial Court of Botswana

3900565

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