P R O F I L E
Providing over twenty years of customer service experience. Offering direct
support with monitoring and achieving sales goals using various sales and marketing strategies to identify and execute company polices. R E L E V A N T W O R K E X P E R I E N C E
************@*****.***
Sam’s Club
Team Lead / December 2014 - 2015
• Supervise and assign employees to specific duties
• Enforce safety, health, and security rules
• Provide training to new staff on company processes and procedures
• Work closely with management team to troubleshoot employee issues and concerns
• Organization
• Problem Solving
• Confidentiality
• Strong Customer Service
• Self-motivation
• Critical Thinking
• Judgment and Decision
Making
• Leadership
Home Depot
Pro Desk Sales Associate / September 2015-May 2017
• Worked closely with contractors to streamline their transactions and orders for expedited service
• Worked one-on-one with potential customers to retain customer business and create new store accounts
• Conducted searches to find information and resources necessary for customer satisfaction and project completion
Tom Team/ May 2017 - Current
• Enforcing safety measures and policies for outgoing stock and materials
• Communicating with third party vendors for pick up Amazon
Warehouse Fulfillment Associate/ May 2017 - Current
• Receive and process incoming stock and materials
• Oversee the packing and shipping of orders
• Contributing member of the Problem-Solving team to maintain safety standards
C O N T A C T
894 White Tail Bend
Manteno, IL 60950
312 - 404 - 7282
E D U C A T I O N
EMT Certificate
Chicago Southside EMS
Education
Chicago, IL
2014
S K I L L S
Tasha Land
Reading
Travelling
Music
Painting
Pets
PROVIDED UPON REQUEST
E X P E R I E N C E C O N T I N U E D
R E F E R E N C E
I N T E R E S T S
C.A.R.C.
MHS/ Community Living and Inclusion Specialist/ September 2003-October 2010
• Ensured facility compliance with advice treatment service in providing rehabilitation to individuals with developmental disabilities
• Developed, implemented, reviewed and documented individual service MHS/ Site Supervisor/ Community plans
• Maintained resident's financial affairs
• Liaison between families, the community and the day training program
• Conducted staff training as well as maintained staff schedules, and DSP. Detail Style Bar
Manager / January 2010 – December 2014
• Manage monthly expenses, budgets, advertising, and promotions
• Perform general administrative duties such as collecting fees, answering routine inquiries in person or by phone and routine record keeping
• Launched the money back assurance programs for four locations