Experienced General Professional with Strong Operations Skills
Resume:
Professional Summary
Dedicated professional with strong organizational skills and a proven ability to adapt quickly in a fast-paced environment. Seeking to leverage my experience and transferable skills to contribute effectively in a general professional role.
Assistant Store Manager — Sam's Shop-n-Go, Barrackville, WV Jan 2007 – Jan 2010
Prepared cash deposits for bank
Assisted manager with scheduling of 6 employees
Assisted manager with preparing orders for store merchandise
Cashier/Customer Service — Go Mart, Fairmont, WV Jun 2006 – Dec 2006
Operated Ruby Cash Register System
Operated WV Lottery Machine and sold instant scratch-off tickets
Maintained shelves and coolers clean and stocked
Balanced cash register at end of shift
Store Manager — Sam's Shop-n-Go #3, Fairmont, WV Jul 2002 – Jan 2006
Prepared cash deposits for bank
Prepared orders for all store merchandise
Scheduled up to 8 employees
Put away all incoming orders
Prepared cash deposits for the bank
Customer Service Representative — TeleTech Communications, Morgantown, WV Feb 2002 – May 2002
Answered incoming calls and assisted with inquiries regarding billing and general account questions
Customer Service Representative — Aegis Communications, Bellview, WV May 2001 Answered incoming calls from customers of a cell phone company
Addressed inquiries regarding cell phone bills and account questions
Processed payments on accounts
Customer Service Representative — TeleTech Communications, Morgantown, WV Jan 2001 – May 2001
Answered incoming calls from customers of a cable company and a bank
Explained transactions on customers’ bank accounts
Clarified billing items on various bills
Education
University of Phoenix — Jun 2006 - Jun 2008
Associates Degree in Business Management
GPA 3.6
North Central (WV)OIC — May 1985
General Studies - GED
Skills
Scheduling
Money handling
Management
Vendor check-in
Ordering
Cash deposits
Reconciling cash drawers
Training
Interviewing
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