Manpreet
Kaur
********@*****.***
Kelowna V1X
CONTACT
Detail-oriented professional with
excellent communication,
interpersonal and creative thinking
skills. Aiming to leverage my abilities
to successfully fill the vacancy at your
company. Frequently praised as
hardworking by my peers, I can be
relied upon to help your company
achieve its goals.
CAREER OBJECTIVE
August 2016 - September 2019
Manager
Trinity Hotel, Wellington, Wellington, New Zealand June 2022 - Present
Certified Screening Officer
Allied Universal (Kelowna International Airport), Kelowna, BC
Work as a productive team member and promote a positive work environment
• Communicate clearly and effectively
• Manage conflict
• Provide excellent customer service and promote teamwork
• Respond to alarms on EDT, X-ray, and other equipment
• Become knowledgeable and conversant with emergency and contingency procedures
• Become knowledgeable and conversant with SOPs and COPs and CATSA Directives
• Establish and maintain effective communications with passengers and team members
• Ensure uniform compliance
• Ensure that all professional certifications and clearances are current
• Making sure passengers board the plane safely by doing security screening
April 2014 - February 2017
Store Manager
Subway, Wellington, Wellington,New Zealand
EXPERIENCE
Introduced new methods, practices and systems to reduce turnaround time.Implemented operational strategies and effectively built customer and employee loyalty.Prepared annual budgets with controls to prevent overages.Drove year-over-year business growth while leading operations, strategic vision and long-range planning.Mentored and motivated team members to achieve challenging business goals.Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and
management structures.Handled cash accurately and
prepared deposits.Delivered full-scale business strategies resulting in increased customer satisfaction and
operational enhancement.Maintained secure cash
drawers, promptly resolving discrepancies in daily totals.Boosted yearly profits through process optimization and improved training.Managed budget implementations, employee evaluations and contract details.Managed team schedule with eye for coverage needs and individual strengths.Performed pricing and estimates based on customer needs and requirements.
•
Rotated merchandise and displays to feature new products and promotions.Upheld and communicated store
programs and standards to employees for optimal quality, freshness, safety and cleanliness.Reconciled daily sales transactions to balance and log day-to-day
revenue.Evaluated suppliers to maintain cost controls and improve operations.Supervised guests at front counter, answering questions regarding products.Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.Rotated stock to achieve optimum appeal and minimize shrinkage.Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.Completed point of sale opening and closing procedures.Managed store
employees successfully in fast-paced environment through proactive communication and positive feedback.
•
January 2012
National Diploma In National Diploma in Busines And Management LEVEL 5
MFH International Institute, Wellington, New Zealand EDUCATION
SKILLS
• Financial Management
• Mathematical calculations
• Verbal and written communication
• Coaching and mentoring
• Contract Management
• Creative merchandising
• Job inspections
• Improvement initiatives
• Business Development
• Schedule optimization
• Sales and Marketing
• Staff Management
• Strategic planning
• Policies and procedures
LANGUAGES
• English
Fluent
Punjabi
Native
•
Hindi
Native
•
CERTIFICATIONS
• CATSA,Certified Screening Officer