Logistics & Customs Compliance Specialist

Sherland White

Charlotte, NC ***** 704-***-**** *********@*****.***

LinkedIn: https://linkedin.com/in/sherland-white-47814b51

Professional Summary

Experienced and detail-oriented logistics, customer service, and import/export professional with 10+ years of proven success in supply chain operations, customs clearance, dispatch, and clerical support. Adept at managing cross-functional responsibilities, resolving operational issues, and ensuring timely and compliant cargo movement. Recognized for strong communication, organizational skills, and a hands-on, proactive work ethic.

Core Competencies

Customs Regulations & Compliance Import/Export Documentation Freight Tracking & Coordination Dispatch & Route Management Clerical & Administrative Support Inventory & Supply Chain Management Vendor & Customer Relations Software: AS400, Oracle R12, Appointment Plus, PeopleNet, Intuit Payroll, MS Excel (Pivot Tables), Citrix, PC Miler

Professional Experience

Carmichael International Service — Import Logistics & Entry Writer (Customs Entry Underwriter)

Charlotte, NC Nov 2020 – Present

- Prepare and submit customs entries for air and ocean shipments in accordance with CBP (Customs and Border Protection) regulations.

- Act as a Customs Entry Underwriter, reviewing all commercial documentation (invoices, packing lists, arrival notices, etc.) to verify tariff classification, valuation, admissibility, and free trade agreement eligibility.

- Ensure accurate HTS (Harmonized Tariff Schedule) classification and country of origin designation for imported goods.

- Coordinate directly with importers, freight forwarders, and customs brokers to secure complete and compliant entry packets.

- Verify documentation for FDA, USDA, EPA, and other PGA (Partner Government Agencies) requirements prior to entry submission.

- Resolve entry discrepancies and facilitate post-summary corrections or protests when needed.

- Monitor and track incoming shipments using internal tracking systems; provide real-time updates to clients regarding clearance and delivery status.

- Maintain compliance with ACE (Automated Commercial Environment), ISF (Importer Security Filing), and ABI (Automated Broker Interface) standards.

- Ensure all data is entered with precision to avoid customs holds, penalties, or delays.

- Collaborate with the compliance team to audit and improve internal customs procedures and maintain up-to-date knowledge of trade regulations and tariff changes.

Quality Custom Distribution — Operational Receiving Clerk

Charlotte, NC Oct 2019 – Oct 2020

- Received, inspected, and processed incoming freight in accordance with inventory protocols.

- Verified products against shipment invoices and ensured accurate delivery records.

- Organized inventory stock in storage areas and maintained cleanliness and accessibility.

- Assisted with cross-department coordination to ensure smooth inbound logistics flow.

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