Administrative Support & Program Coordination Specialist

Arsenia Edwards, Administrative Support Specialist

Lutz, 33558, MD, 301-***-****, *******.*******@*******.*** SUMMARY Proactive Administrative Support Specialist with over 20 years of diverse experience in program coordination and personnel management. Demonstrated expertise in delivering training and resources for over 6,700 service members, ensuring effective operational support. Adept at developing and managing budgets while providing exceptional technical guidance. Committed to enhancing organizational efficiency and stakeholder communication, ready to contribute unique skills to streamline administrative operations.

WORK EXPERIENCE

11/2015 – Present Reserve Component Coordinator, Pathfinder Consultants LLC Washington Provide subject matter expertise and direct support for the Yellow Ribbon Reintegration Program at the Reserve Component HQ

Plan, coordinate, and attend Yellow Ribbon Reintegration Program (YRRP) events, training, briefings, surveys, and activities that support Service members and their families throughout the deployment cycle Deliver technical guidance to YRRP Managers in identifying trends, issues, concerns, and developing program improvements

Coordinate and execute required reporting for the YRRP Facilitate training for new RCCs and Event Planners to reinforce OSD support

Ensure professional interaction and communication with Program stakeholders

Participate in Joint Working Group and Event Planning symposiums Delivered Reintegration training for over 6,700 US Coast Guard Reservists and their families.

05/2005 – 11/2015 Employee Support Specialist, Military Personnel Services Corporation

Leesburg

Managed and provided oversight for the effective implementation of strategic goals and objectives of the Employer Support for the Guard and Reserve State Committee

Supervised support staff, conducted surveys, and briefed executive-level officials across the public, private, and military sectors Responsible for developing operating budgets and fiscal management in accordance with Department of Defense standards and acceptable accounting principles.

01/2002 – 06/2005 Maintenance Control Superintendent, 113th Logistics Group JB Andrews Supervised, directed, and controlled the collection, auditing, evaluation, and analysis of Management Information System (MIS) data, ensuring accuracy, timeliness, and compliance with directives Oversaw analysis of deficiencies in equipment performance, materiel consumption, scheduling, management, and resource allocation, assessing their impact on the maintenance mission and results of corrective actions

Managed review, evaluation, and filing of documentation for maintenance planning and scheduling

Oversaw aircraft configuration, Time Compliance Technical Order (TCTO), special inspections, and time change programs

Administered the Maintenance Operations Center (MOC). 10/1986 – 12/2002 Production Controller, District of Columbia Air National Guard Andrews AFB Coordinated and developed operational and maintenance requirements for all assigned F-16C/D aerospace vehicles, valued at over $21 million each, ensuring a combat-ready operational flying program to support worldwide missions

Scheduled aircraft maintenance through the ANGRC for programmed and unprogrammed depot-level maintenance

Collaborated with senior leadership, branch chiefs, and section managers across more than 35 functional areas to ensure adequate support for all daily and contingency operations, optimizing critical resource utilization. 10/1983 – 10/1986 Industrial Specialist, United States Navy Indian Head Directed and coordinated the technical planning of nationwide production programs supporting the Government Furnished Material Program for Cartridge Actuated Devices/Propellant Actuated Devices Reviewed and evaluated monthly production reports to assess progress and identify problem areas

Analyzed change requests to determine the effects of engineering orders on production schedules

Assessed variances and directed financial reports to implement steps for improving production efficiency

Analyzed long-range schedules to ascertain lead times for material requisition submissions

Maintained liaison with engineering contractors and other agencies for production program surveillance.

08/1977 – 03/1982 Jet Engine Mechanic, United States Air Force York Executed scheduled and unscheduled maintenance on TF-30, J-57, and J- 79 engines, each valued at over $1.5 million

Performed all intermediate maintenance functions for jet engines, including teardown, build-up, and operational checks, while also maintaining the engine test facility

Analyzed engine data and inspection findings to identify necessary repairs, accomplishing all engine time change technical orders, modifications, and time change parts to meet operational goals.

EDUCATION

2021 – 2023 Ultimate Medical Academy

Associate in, Medical Billing and Coding

Tampa

2014 – 2014 Villanova University

Certificate, Program Management

Lancaster

2000 – 2003 Embry-Riddle Aeronautical University

Bachelor of Science in, Technical Management

Daytona Beach

2001 – 2003 Embry-Riddle Aeronautical University

Associate's in, Production Management

Daytona, FL

SKILLS DoD Experience Production Management

Medical Coding Medical Billing

Team Management Military Experience

Project Planning Microsoft Excel

Microsoft Powerpoint Microsoft Office

Microsoft Word Six Sigma

Lean Program management

Process improvement Military Service

Calendar Management Research

Administrative Communication

Prior Experience Microsoft Office

Multitasking Verbal Communication

Attention to Detail Teamwork

Adaptability Event Planning

CERTIFICATES Certificate in Government and Business Contracting Villanova University

2015

Certificate in Project Management

Embry-Riddle Aeronautical University

Certificate in Six Sigma (Green and Lean)

United States Air Force Academy for Senior Non-Commissioned Officers

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